FAQs & Troubleshooting
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182 Results
- 101The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 102I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 103Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 104When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 105I installed scan-key-tool, but it does not work. (Linux)
- 106When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 107Command List of brscan. (Linux)
- 108Uninstall Scan-key-tool. (Linux)
- 109All print jobs are aborted and nothing is printed. (Linux)
- 110I am unable to print from a client PC to a printer on a print server. (Linux)
- 111I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 112I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 113Firewall port requirements of the Scan Key Tool (Linux)
- 114Windows 10 Support Information
- 115Open the "Scanners and Cameras" and Properties.
- 116I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 117The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 118I cannot print from my computer via USB.
- 119I am sharing my Brother machine. I can print but cannot scan.
- 120Windows 7 Support Information
- 121I'm using Mac OS X 10.7.x or greater. The network scanning feature does not work when using the SCAN key or the control panel of my Brother machine.
- 122How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 123PaperPort® is installed on my computer, however there are no PaperPort® print drivers installed. What can I do?
- 124When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 125Scan a document in Windows 8 and Windows 10.
- 126Scan a document from a Windows XP application
- 127Why does my computer become unresponsive when using the USB interface to connect the Brother machine?
- 128The keys on the control panel do not respond.
- 129Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 130How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 131Why does the display read "Cover Open"?
- 132How do I clear the message "MFC is Busy" or "Connect Failure"?
- 133How do I improve the copy quality?
- 134I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 135How can I clear the "PLS OPEN COVER" error message on LCD?
- 136I'm using the Simple Network Configuration capabilities of Apple Mac OS X. I can print from a Macintosh, but not from a Windows PC.
- 137The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)
- 138I'm using Windows 95/ 98/ 98SE/ Me/ 2000/ XP. How can I uninstall the drivers?
- 139Vertical streaks appear in my copies.
- 140The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 141I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 142Paper size settings are unavailable when I print from OpenOffice (Linux)
- 143Large characters are printed incorrectly. (Linux)
- 144The driver installation finished successfully but I cannot print. (Linux)
- 145Print command (LPR) (Linux)
- 146Print command (cupswrapper) (Linux)
- 147I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 148I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 149I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 150I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)