FAQs & Troubleshooting
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245 Results
- 101How do I print envelopes?
- 102I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 103I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 104Configure and use PC-FAX (CUPS) (Linux)
- 105Configure the Scan to Email Feature (Linux)
- 106Configure and use the Scan Key Tool (Linux)
- 107Scan using XSane or GIMP (Linux)
- 108The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 109The driver installation finished successfully but I cannot print. (Linux)
- 110Print command (LPR) (Linux)
- 111I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 112I cannot scan when using SELinux (Security-Enhanced Linux)
- 113I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 114Delete a network scanner entry. (Linux)
- 115Important points for specifying the scan area (Linux)
- 116How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 117I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 118Windows 10 Support Information
- 119Check the firmware version.
- 120Open the "Scanners and Cameras" and Properties.
- 121Locate files scanned with ControlCenter2 (For Macintosh)
- 122Send a fax
- 123Configure a cover page for PC-FAX.
- 124How long will my Brother machine store received faxes in memory when it is out of paper or one of its ink cartridges needs to be replaced?
- 125I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 126I cannot print from my computer via USB.
- 127Windows 7 Support Information
- 128I cannot scan via USB. (Mac OS X)
- 129Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 130When I scan a document to a PDF file using ContorlCenter3, the file size of the PDF is too big. How can I reduce the file size?
- 131I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
- 132How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 133What is the difference between the Modern user interface and the Classic user interface of ControlCenter3?
- 134Can third party ink be used to refill the ink cartridges?
- 135The Printer Driver does not show print resolution. How do I determine the resolution settings?
- 136When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 137In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 138Set up an answering machine (TAD) to work on the same line as the Brother machine.
- 139Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 140Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 141Scan a document from a Windows Vista application
- 142Where is the USB port on the machine?
- 143What kind of Media Adapter can I use?
- 144When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 145The keys on the control panel do not respond.
- 146How do I clear the message "INK EMPTY" from the display?
- 147What is Distinctive Ring and how do I program it?
- 148I am experiencing problems sending a fax.
- 149When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 150Can I confirm that the FAX was sent correctly?