FAQs & Troubleshooting
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120 Results
- 51I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 52My custom paper size cannot be found even though I added it to the "User Defined Size" list in the printer driver, or although the Administrator settings are set for a shared printer, the function is disabled on a client computer. The printer is connected to a Windows computer via Bluetooth®.
- 53When printing from an application, the application's "Collate" setting does not work correctly.
- 54Using the Printer Setting Tool (for Windows)
- 55What kinds of software are available for this printer?
- 56(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 57I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 58How do I connect the printer to my computer via Bluetooth®? (for Windows)
- 59How to insert paper
- 60How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 61How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 62When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 63Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 64How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 65Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 66What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 67(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 68How to connect to an AC power outlet (optional)
- 69How do I connect the printer to my computer using a USB cable?
- 70(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 71How do I print vertical text? (P-touch Editor 5.x for Windows)
- 72(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 73The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 74The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 75I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 76How to install Brother software on a computer not connected to the Internet
- 77The DATA indicator has turned off even though data remains in the printer.
- 78The printed image is compressed or stretched.
- 79What is the JPEG printing and how can I use it?
- 80The error message "Failed to acquire the current settings. The parameters will be set to their default settings." appears.
- 81The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 82Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 83How do I uninstall the printer driver?
- 84How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.8 or later)
- 85How do I clean the platen roller?
- 86The printed image is out of alignment.
- 87How to delete the registry information and files related to the printer driver
- 88How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 89How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 90How to identify your Operating System (OS) for Windows or Mac
- 91I want to use the Roll Paper Pause mode or create new forms from Printer Server Properties.
- 92Getting ready to use your printer.
- 93Pages are partially printed, and the DATA indicator remains lit or is flashing.
- 94The paper moves through the printer, but nothing appears on the paper.
- 95How do I print from a computer or mobile device?
- 96What do the indicator lights mean?
- 97Pages don't print. What should I do?
- 98The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 99I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 100How to open the Devices and Printers window