FAQs & Troubleshooting
Popular |
366 Results
- 51I still receive the error message "Paper Jam" after I removed the jammed paper.
- 52The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 53Scan a document and e-mail it as an attachment using the SCAN key on my Brother machine
- 54How do I know which side up my photo paper should be in the tray?
- 55When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 56Verify if the Brother machine has a dial tone
- 57When I print photos, the color quality is not good.
- 58Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 59Scan a document into PaperPort™ using the TWAIN driver
- 60How do I send the same fax to multiple fax numbers? (Broadcasting)
- 61One or more of my colors are not printing (blank).
- 62Document Jam
- 63Glossy Paper does not feed correctly.
- 64When I print, the pages are smudged with ink.
- 65Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 66I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 67Load envelopes into my machine
- 68Images of the thumbnail page from the media (memory) card won't print.
- 69Configure and use the Scan Key Tool (Linux)
- 70Cannot print after a Windows 10 update (June 2020)
- 71I cannot send a fax using PC-FAX (Windows 10)
- 72I want to print using CUPS while keeping SELinux enabled. (Linux)
- 73I cannot save a file downloaded from the Brother support website (For Windows)
- 74Combine multiple scanned documents into a single file with PaperPort™
- 75Delete print jobs from the print queue.
- 76I cannot find some option in the Printing preferences. (For Windows)
- 77Download a file from the "Downloads" section and save it to Windows 8 computer.
- 78The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 79Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 80Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 81Keep my Brother machine's PhotoCapture Center from automatically cutting off part of a large photo
- 82Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 83Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 84I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 85I cannot start ControlCenter4.
- 86I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 87Why does the message "No Response/Busy" appear on my Transmission Verification Report?
- 88Prevent unauthorized access to my Brother machine.
- 89Unable to Scan AX
- 90Unable to Print 7X
- 91Unable to Print 5X
- 92Unable to Print 3X
- 93How do I know which receive mode to select?
- 94I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 95Change the printer driver settings (Windows/macOS)
- 96No Ink Cartridge
- 97How do I clear the message "Cannot Detect" from the display?
- 98Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 99My machine does regular cleaning cycles in the night. How can I correct this?
- 100When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.