FAQs & Troubleshooting
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212 Results
- 51I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 52What does "COMM.ERROR" on the LCD display mean?
- 53Paper size settings are unavailable when I print from OpenOffice (Linux)
- 54The driver installation finished successfully but I cannot print. (Linux)
- 55Important points for specifying the scan area (Linux)
- 56To install the printer driver easily using a tool. (Linux)
- 57How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 58Open the Control Panel (For Windows)
- 59The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 60Change or delete a Group stored at a One Touch/Speed Dial.
- 61I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 62I cannot print from my computer via USB.
- 63Change the printer driver settings (Windows/macOS)
- 64Functions supported in the Windows 7 built-in drivers
- 65When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 66How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
- 67I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
- 68My Brother machine has no power.
- 69Set up a Group for Broadcasting faxes.
- 70Scan a document using "Scanner and Camera Wizard" in Windows XP
- 71Scan a document in Windows 8 and Windows 10.
- 72Scan a document from a Windows XP application
- 73Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 74When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
- 75When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 76How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 77Uninstall the drivers. (Mac OS X 10.5)
- 78How do I clean the Scanner to improve the copy or fax quality?
- 79Why doesn't the machine answer when receiving a call?
- 80Can I confirm that the FAX was sent correctly?
- 81Can I reduce the size of a received fax on this machine?
- 82Replace the drum unit.
- 83I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
- 84I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 85When trying to print from Mac OS® X the print queue is stopped.
- 86What is the BRAdmin Professional software used for?
- 87When Adobe® Acrobat® 5.0 and PaperPort® are installed on the same Windows 2000 system, launching PaperPort® produces one of these errors: - Paprport.exe has generated errors and will be closed by Windows. - Paperport.exe Application Error. The instruction at "0x6063a39c" referenced memory at "x025583e3" The memory could not be "read".
- 88How do I install additional memory?
- 89How can I improve the copy quality?
- 90Configure and use PC-FAX (CUPS) (Linux)
- 91Configure and use the Scan Key Tool (Linux)
- 92I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 93Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 94Large characters are printed incorrectly. (Linux)
- 95Print command (LPR) (Linux)
- 96I cannot scan when using SELinux (Security-Enhanced Linux)
- 97When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 98Delete a network scanner entry. (Linux)
- 99Uninstall Scan-key-tool. (Linux)
- 100How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)