FAQs & Troubleshooting
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322 Results
- 51Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 52The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 53Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 54Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 55Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 56Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 57The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 58Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 59Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 60I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 61Locate files scanned with ControlCenter2 (For Macintosh)
- 62When I try to print from Microsoft® Word or another program, I receive a message stating: "No Paper", "Reload paper in MP Tray" or "Insert Paper Manual Feed".
- 63I cannot find the Address Book menu in the Fax Settings or Fax section in a Web Browser or the Remote Setup Program.
- 64The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 65I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 66How do I clear the message "No Paper" from the display?
- 67Transfer faxes to the PC when my machine has a mechanical problem
- 68How do I clear the message "Document Jam" from the LCD display?
- 69Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 70Wrinkles or creases
- 71Confirm that a FAX I sent was received correctly
- 72Can I use non-Brother or third party supplies with the Brother machine?
- 73What is the BRAdmin Professional software used for?
- 74I cannot install Brother drivers on Debian 10 or later (Linux)
- 75The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 76Command List of brscan. (Linux)
- 77Pre-Required Procedures (Linux)
- 78A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 79When I scan a document using ControlCenter, the scanned file size is too big.
- 80I can print but cannot scan via network. (For Windows)
- 81Windows 7 Support Information
- 82I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 83Can I use voice mail on the same line as my Brother machine?
- 84When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 85Scan a document in Mac OS X 10.7.
- 86White spots or black spots at 3.7 in. (94 mm) intervals
- 87How do I know which Receive Mode to select?
- 88Toner specks
- 89The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 90White lines across the page
- 91Gray background
- 92I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 93I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 94I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 95Hollow print
- 96All black
- 97"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 98I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 99Uninstall printer drivers (Linux)
- 100I cannot print using my Brother machine on a wired network. (Windows/macOS)