FAQs & Troubleshooting
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215 Results
- 51Reset the Drum Counter
- 52Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 53I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 54(Video) Unpack your Brother machine
- 55(Video) Connect the cord
- 56Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 57How to identify your Operating System (OS).
- 58Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 59Secure Print (Windows®)
- 60Envelope creases
- 61What can happen if the wrong paper is used in your machine.
- 62Install the optional lower tray
- 63(Video) Update the Driver or Firmware for your Brother machine
- 64After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 65How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 66Load and Print Thick Paper and Labels Using the MP Tray
- 67What kind of envelopes and labels are recommended for printing?
- 68"Offline" appears on the Status Monitor.
- 69Can I use non-Brother or third party supplies with the Brother machine?
- 70What is the recommended paper?
- 71Print on Both Sides of the Paper (Macintosh)
- 72Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 73Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 74I cannot find some options in the Print dialog box (macOS 11 or later)
- 75Add your Brother machine with AirPrint (macOS)
- 76Wireless setup is requesting a WPS PIN to complete the setup
- 77Export the Certificate and Private Key
- 78I cannot save a file downloaded from the Brother support website (For Windows)
- 79Protect your Brother machine against unauthorised access over the network
- 80Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 81Print a web page from iPrint&Scan when using an Android™ mobile device.
- 82Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 83Reduce Printing Noise
- 84The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 85Discover the MAC address of the Brother network card
- 86Print both sides of paper or a booklet automatically
- 87Disable the APIPA protocol.
- 88Print the Network Configuration Report
- 89Smudges on printed pages (Poor fixing)
- 90Change the Language on the LCD
- 91I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 92Check the remaining ink or toner level (Linux)
- 93Load and Print Thick Paper Using the Paper Tray
- 94Manage Multiple Certificates
- 95Export the Self-signed Certificate
- 96Access Web Based Management
- 97Print on Both Sides of the Paper (Windows®)
- 98Load and Print on Envelopes Using the MP Tray
- 99Import a CA Certificate
- 100Unpack your Brother machine