FAQs & Troubleshooting
![]() |
Popular |
114 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51No Toner
- 52Drum !
- 53Toner specks
- 54What driver package format is supported by my Linux distribution?
- 55The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 56Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 57Update the Driver or Firmware for your Brother machine
- 58The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 59Control Printer Driver settings (only available for Windows)
- 60"Offline" appears on the Status Monitor. (Windows)
- 61When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 62Add your Brother machine with AirPrint (macOS)
- 63I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 64Wireless setup is requesting a WPS PIN to complete the setup
- 65How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 66Poor fixing
- 67Install the optional lower tray
- 68I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 69Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 70I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 71Can I send a print job to multiple machine email addresses using Email Print?
- 72The downloaded driver's name is different from my machine's name. (Linux)
- 73Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 74The driver installation finished successfully but I cannot print. (Linux)
- 75I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 76I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 77I am unable to print from a client PC to a printer on a print server. (Linux)
- 78To install the printer driver easily using a tool. (Linux)
- 79I get a TS error when trying to print on a wireless network.
- 80Open the Status Monitor (Windows)
- 81Open the Control Panel (For Windows)
- 82Important points you need to confirm before configuring your Brother machine for a wireless network.
- 83Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 84Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 85I cannot print from my computer via USB.
- 86In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 87Ghosting images
- 88Black lines down the page
- 89When I print images, the quality is not good (Linux)
- 90Where can I download Brother iPrint&Scan application for Mac?
- 91My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 92Large characters are printed incorrectly. (Linux)
- 93After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 94Access Web Based Management *
- 95Check the firmware version.
- 96Delete print jobs from the print queue.
- 97Print the WLAN Report *
- 98Supported models of Universal Printer Driver for PCL
- 99Cannot Detect
- 100Clean the Paper Pick-up Rollers *