FAQs & Troubleshooting
Latest |
159 Results
- 5124/01/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 5224/01/2019All print jobs are aborted and nothing is printed. (Linux)
- 5324/01/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 5424/01/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 5524/01/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 5620/12/2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 5720/07/2018Clean the drum unit
- 5817/07/2018Manual Feed
- 5917/07/2018White lines across the page
- 6013/07/2018Hollow print
- 6107/04/2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 6225/03/2016A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 6325/03/2016Windows 10 Support Information
- 6425/03/2016Possible solutions for print quality issues
- 6525/03/2016Download a file from the "Downloads" section and save it to Windows 8 computer.
- 6625/03/2016What is the difference between the toner cartridge and the drum unit?
- 6725/03/2016Can I use AirPrint with my Brother machine?
- 6825/03/2016A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 6925/03/2016The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 7025/03/2016Supported models of Universal Printer Driver for PCL
- 7125/03/2016Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 7224/03/2016Print Unable or Print Unable XX
- 7324/03/2016Is my Brother machine compatible with third party print servers?
- 7424/03/2016Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 7524/03/2016In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 7624/03/2016White lines down the page
- 7723/03/2016I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 7823/03/2016What can happen if the wrong paper is used in your machine.
- 7923/03/2016Adjust the Brother machine's Sleep Time setting
- 8006/04/2015Is my Brother machine compatible with Windows Vista?
- 8127/11/2014I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 8225/11/2014I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 8319/11/2014The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 8419/09/2014Replace Fuser
- 8501/05/2014Replace Laser
- 8601/05/2014Replace PF Kit xx
- 8720/01/2014The print speed is slow.
- 8817/01/2014I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.
- 8917/01/2014Print on both sides of paper (Auto 2-sided/Duplex Printing for Mac OS X 10.5.x or later users).
- 9017/01/2014Jam Tray 1 or Jam Tray 2
- 9117/01/2014Print on both sides of the paper (2-sided/duplex Printing).
- 9221/11/2013Fuser Error or Self-Diagnostic
- 9325/04/2013Print both sides of paper manually (For Macintosh)
- 9425/04/2013Print a list of the internal fonts.
- 9525/04/2013Print a Printer Settings page.
- 9627/03/2013I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 9728/02/2013When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 9822/02/2013Booklet Printing
- 9922/02/2013Install the optional tray unit.
- 10022/01/2013Print a Test Page.