FAQs & Troubleshooting
![]() |
Popular |
170 Results
- 51I updated the Web BRAdmin and cannot enable the logging function.
- 52How do I check the driver version in Windows® (PCL Printer Driver)?
- 53I cannot print from Mac OS X.
- 54How to Wake-up the printer.
- 55When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 56The printer prints unexpectedly or it prints garbage.
- 57I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 58The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 59I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 60Printouts have wrinkles or creases.
- 61When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 62What is the printable area per page?
- 63How do I install the Optional Tray Unit? - For Europe and Asia/Oceania
- 64Can I buy any MICR toner?
- 65Uninstall the printer drivers (For Windows)
- 66Replace the toner cartridge.
- 67Print on envelopes.
- 68I cannot install the driver when using the Driver Install Tool. (Linux)
- 69The downloaded driver's name is different from my machine's name. (Linux)
- 70The driver installation finished successfully but I cannot print. (Linux)
- 71Print command (cupswrapper) (Linux)
- 72I am unable to print from a client PC to a printer on a print server. (Linux)
- 73I want to print using CUPS while keeping SELinux enabled. (Linux)
- 74Pre-Required Procedures (Linux)
- 75I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 76I cannot print from my computer via USB.
- 77Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 78Does NC-2200w work with Windows Vista?
- 79The headers or footers appear when I view my document on the screen but do not show up when I print it.
- 80How do I print on transparencies etc?
- 81I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 82Print a Printer Settings page.
- 83How do I print a Test page?
- 84The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 85What is a peer-to-peer network and do Brother printers work in that kind of environment?
- 86Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 87I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 88When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 89White lines appear across the page.
- 90How do I clean the corona wire of the drum unit?
- 91Replace the drum unit.
- 92Printouts are faint.
- 93I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 94Paper size settings are unavailable when I print from OpenOffice (Linux)
- 95I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 96I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 97Windows 10 Support Information
- 98What is the Network Shared printing?
- 99Can I print from and scan to iPhone, iPod touch and iPad?
- 100I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)