FAQs & Troubleshooting
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148 Results
- 51I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 52How do I reprint the last print job?
- 53How can I change the printer settings?
- 54When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 55What is a "Generic PCL Driver"?
- 56Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 57Printouts have a curl or wave.
- 58Printouts have wrinkles or creases.
- 59Replace the drum unit.
- 60What can happen if the wrong paper is used in your machine.
- 61How do I factory reset the print server?
- 62What is the BRAdmin Professional software used for?
- 63Replace the toner cartridge
- 64How do I print envelopes from the manual feed slot in Windows® applications?
- 65Vertical black lines appear on the printout.
- 66I cannot install the driver when using the Driver Install Tool. (Linux)
- 67I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 68My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 69Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 70Print command (LPR) (Linux)
- 71I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 72I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 73Windows 10 Support Information
- 74I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 75I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 76I recently installed the starter or a new toner cartridge and I don't think I got the full yield from the toner.
- 77I cannot print from my computer via network. (For Macintosh)
- 78I cannot print from my computer via network. (For Windows)
- 79Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 80How can I print the pages in reverse page order in Windows?
- 81When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 82I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 83In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 84The printer does not feed paper from the manual feed slot.
- 85Print a Printer Settings page.
- 86When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 87How do I print a Test page?
- 88Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 89Printouts have toner specks.
- 90I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 91White lines appear across the page.
- 92What is APIPA?
- 93I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 94How do I cancel print jobs using the printer control panel?
- 95Uninstall the printer drivers (For Windows)
- 96White spots appear in areas of dense black printing.
- 97Output sheets are completely black.
- 98The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 99Large characters are printed incorrectly. (Linux)
- 100Print command (cupswrapper) (Linux)