FAQs & Troubleshooting
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128 Results
- 51Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 52Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 53Printouts have a curl or wave.
- 54White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 55I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 56Can I use non-Brother or third party supplies with the Brother machine?
- 57When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 58What is the recommended paper?
- 59The image is ghosted.
- 60The printed letters are slanted, positioned incorrectly.
- 61I cannot install the driver when using the Driver Install Tool. (Linux)
- 62My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 63The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 64I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 65Large characters are printed incorrectly. (Linux)
- 66Print command (LPR) (Linux)
- 67All print jobs are aborted and nothing is printed. (Linux)
- 68I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 69Uninstall printer drivers (Linux)
- 70Pre-Required Procedures (Linux)
- 71I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 72The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 73I cannot print from my computer via USB.
- 74I cannot print from my computer via network. (For Macintosh)
- 75I cannot print from my computer via network. (For Windows)
- 76How can I enable/disable the Quick Print Setup Utility?
- 77Where do I find a Parallel or USB interface cable?
- 78Why does the Drum LED light?
- 79How do I clean the inside of the printer and Drum Unit?
- 80I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 81Lines appears across the page.
- 82What do the LED indications mean?
- 83What do the LED indications mean?
- 84Uninstall the printer drivers (For Windows)
- 85How do I clear paper jams?
- 86Output sheets are completely black.
- 87What driver package format is supported by my Linux distribution?
- 88The downloaded driver's name is different from my machine's name. (Linux)
- 89Print command (cupswrapper) (Linux)
- 90I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 91I am unable to print from a client PC to a printer on a print server. (Linux)
- 92I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 93I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 94When printing with monochrome laser printer, the print position shifts. (Linux)
- 95I want to print using CUPS while keeping SELinux enabled. (Linux)
- 96What is the difference between the toner cartridge and the drum unit?
- 97I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 98A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 99Can I print from and scan to iPhone, iPod touch and iPad?
- 100I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)