FAQs & Troubleshooting
Latest |
123 Results
- 5112/06/2023How to use the Numbering function (P-touch Editor 5.x for Windows)
- 5212/06/2023The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 5312/06/2023How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 5412/06/2023Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 5506/06/2023I cannot print using a HSe cassette.
- 5612/04/2023Where can I find my Brother printer's serial number?
- 5728/06/2022How to install Brother software on a computer not connected to the Internet
- 5826/04/2022How do I save the printer settings to a file? (P-touch Editor 5.x for Windows)
- 5918/04/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 6031/03/2022How to delete the registry information and files related to the printer driver
- 6128/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 6224/03/2022Share your printer in Windows 10/Windows 8/Windows 8.1 (Shared printer)
- 6309/12/2021How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 6409/12/2021How to use P-touch Library
- 6509/12/2021Using the Printer Setting Tool (for Windows)
- 6609/12/2021How do I update P-touch Editor?
- 6708/10/2021Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 6829/01/2021Installing the software (for Windows)
- 6927/11/2020How do I reset the printer to the default settings?
- 7026/11/2020Power Supply
- 7126/11/2020How do I connect the printer and my computer via USB cable?
- 7225/11/2020What options are available for label / tube feeding and cutting?
- 7326/10/2020What is P-touch Library?
- 7426/10/2020Using the Device Settings (for Windows)
- 7526/10/2020Can I apply device setting changes to another printer?
- 7626/10/2020Can I check the printer's usage log?
- 7715/09/2020The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 7809/09/2020What is P-touch Update Software?
- 7904/09/2020When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 8004/09/2020How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8105/08/2020I cannot print using FLe tape and get an error message.
- 8214/07/2020How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 8310/07/2020Which printing modes are available?
- 8409/07/2020How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 8512/06/2020The tape got jammed or stuck in the printer.
- 8602/06/2020The display remains blank after the power is turned on.
- 8702/06/2020The label or tube is not printed.
- 8822/05/2020When I print a long label or many labels continuously, printing suddenly stops.
- 8919/05/2020How do I print vertical text? (P-touch Editor 5.x for Windows)
- 9019/05/2020How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 9119/05/2020How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 9218/05/2020My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 9313/05/2020How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 9413/05/2020I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 9513/05/2020How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 9611/05/2020Why doesn't my printer turn on when the Power button is pressed?
- 9706/04/2020Setting up the printer
- 9806/04/2020How do I print labels distributed to multiple printers?
- 9927/03/2020I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 10011/12/2019Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?