FAQs & Troubleshooting
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170 Results
- 51Paper Size Mismatch / Size Mismatch
- 52Correct the Paper Feed to Clear Vertical Lines
- 53Print as a Poster (Windows®)
- 54When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 55Download a file from the "Downloads" section and save it to Windows 8 computer.
- 56Reduce Printing Noise
- 57Change the printer driver settings (Windows/macOS)
- 58Enter Text on Your Brother Machine
- 59I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 60When I print photos, the color quality is not good.
- 61Uninstall the Brother Software and Drivers (Windows)
- 62I cannot install the driver when using the Driver Install Tool. (Linux)
- 63Brother iPrint&Scan cannot find my Brother machine (macOS)
- 64How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 65Load Documents on the Scanner Glass
- 66The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 67Combine multiple scanned documents into a single file with PaperPort™
- 68Delete print jobs from the print queue.
- 69After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
- 70Low Temperature
- 71High Temperature
- 72Clean the Paper Pick-up Rollers
- 73In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 74Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 75Where can I find my Brother machine's serial number?
- 76Set Sleep Mode Countdown
- 77Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 78What driver package format is supported by my Linux distribution?
- 79The driver installation finished successfully but I cannot print. (Linux)
- 80To install the printer driver easily using a tool. (Linux)
- 81I want to print using CUPS while keeping SELinux enabled. (Linux)
- 82Scan to an Editable Text File (OCR) Using ControlCenter4 Home Mode (Windows)
- 83Check the firmware version.
- 84Copy an ID Card
- 85Copy a Document
- 86When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colors do not match the colors in the original photo. What should I do?
- 87When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 88Clean the Scanner
- 89Load envelopes
- 90I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 91Configure and use the Scan Key Tool (Linux)
- 92Cannot print after a Windows 10 update (June 2020)
- 93The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 94When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 95Command List of brscan. (Linux)
- 96Delete a network scanner entry. (Linux)
- 97Uninstall the scanner driver. (Linux)
- 98I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 99Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 100Set the Machine to Power Off Automatically