FAQs & Troubleshooting
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170 Results
- 51Scan to Email Attachment
- 52What driver package format is supported by my Linux distribution?
- 53Where can I download Brother iPrint&Scan application for Mac?
- 54Correct the Paper Feed to Clear Vertical Lines
- 55Sleep
- 56Delete print jobs from the print queue.
- 57Download a file from the "Downloads" section and save it to Windows 8 computer.
- 58Can third party ink be used to refill the ink tanks?
- 59What is the recommended paper?
- 60I cannot connect my machine to a Windows 11 computer via USB.
- 61How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 62I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 63Copy an ID Card
- 64Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 65Uninstall the Brother Software and Drivers (Windows)
- 66The downloaded driver's name is different from my machine's name. (Linux)
- 67Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 68Change the Print Setting Options When Having Printing Problems
- 69Load Documents on the Scanner Glass
- 70Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode (Windows®)
- 71Set the Machine to Power Off Automatically
- 72Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 73Printing/ Scanning with a mobile device
- 74Reduce Printing Noise
- 75The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 76Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 77Change the printer driver settings (Windows/macOS)
- 78In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 79Clean the Scanner
- 80I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 81I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 82My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 83The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 84The driver installation finished successfully but I cannot print. (Linux)
- 85When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 86I want to print using CUPS while keeping SELinux enabled. (Linux)
- 87I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 88Turn Off the Show Status Monitor Feature (Windows®)
- 89Print as a Poster (Windows®)
- 90Check the firmware version.
- 91Hub is Unusable
- 92Install the built-in drivers (For Windows 8 and Windows 10)
- 93Copy a Document
- 94Scan a document in Windows 8 and Windows 10.
- 95Set Sleep Mode Countdown
- 96Configure and use the Scan Key Tool (Linux)
- 97Cannot print after a Windows 10 update (June 2020)
- 98Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 99Large characters are printed incorrectly. (Linux)
- 100Important points for specifying the scan area (Linux)