FAQs & Troubleshooting
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130 Results
- 51I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 52I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 53I cannot select the file to print in Brother iPrint&Scan (Mac)
- 54My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 55Delete a network scanner entry. (Linux)
- 56Uninstall the scanner driver. (Linux)
- 57I am unable to print from a client PC to a printer on a print server. (Linux)
- 58Why is it necessary for my machine to go through regular cleaning cycles?
- 59I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 60Configure the Scan to Email Feature (Linux)
- 61Change the brscan5 scan settings using XSane (Linux)
- 62The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 63The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 64Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 65Large characters are printed incorrectly. (Linux)
- 66When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 67Command List of brscan. (Linux)
- 68Important points for specifying the scan area (Linux)
- 69I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 70I cannot install the Brother software (Mac)
- 71Sleep
- 72Open the Status Monitor (Windows)
- 73In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 74What is the recommended paper?
- 75I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 76I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 77Cannot print after a Windows 10 update (June 2020)
- 78The driver installation finished successfully but I cannot print. (Linux)
- 79Uninstall Scan-key-tool. (Linux)
- 80How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 81Update the Driver or Firmware for your Brother machine
- 82Scan to an Editable Text File Using OCR
- 83I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 84(Video) Load Envelopes
- 85Copy an ID Card
- 86High Temperature
- 87My machine does regular cleaning cycles in the night. How can I correct this?
- 88When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colors do not match the colors in the original photo. What should I do?
- 89When I print photos, the color quality is not good.
- 90When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 91My Brother machine feeds multiple sheets of paper at a time.
- 92Uninstall the drivers. (macOS 13 or greater)
- 93Check the Serial Number
- 94I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 95I cannot select my machine to print my files even if I install the Full Software Package (Mac)
- 96(Video) Change the Copy Shortcut button settings
- 97Configure and use the Scan Key Tool (Linux)
- 98Scan using XSane or GIMP (Linux)
- 99I installed scan-key-tool, but it does not work. (Linux)
- 100I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)