FAQs & Troubleshooting
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157 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51Change the brscan5 scan settings using XSane (Linux)
- 52Important points for specifying the scan area (Linux)
- 53Update the Driver or Firmware for your Brother machine
- 54Set up your Brother machine on a wireless network (Windows/macOS)
- 55The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 56I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 57The printer status is Offline or Paused.
- 58Document Jam
- 59A security warning appears when accessing Web Based Management via HTTPS.
- 60Check the remaining ink or toner level (Linux)
- 61My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 62The downloaded driver's name is different from my machine's name. (Linux)
- 63I installed scan-key-tool, but it does not work. (Linux)
- 64I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 65I cannot print using my Brother machine on a wired network (Windows/macOS)
- 66I cannot save a file downloaded from the Brother support website (For Windows)
- 67Open the Status Monitor (Windows)
- 68Delete print jobs from the print queue.
- 69I cannot find some option in the Printing preferences. (For Windows)
- 70What is the difference between the toner cartridge and the drum unit?
- 71Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 72Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 73Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 74Condensation
- 75Toner Error
- 76I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print? (Windows only)
- 77I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 78Correct the Color Printing
- 79Manual Feed
- 80When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 81I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 82I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 83I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 84Can I send a print job to multiple machine email addresses using Email Print?
- 85Configure and use the Scan Key Tool (Linux)
- 86The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 87When I print images, the quality is not good (Linux)
- 88The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 89Large characters are printed incorrectly. (Linux)
- 90Command List of brscan. (Linux)
- 91To install the printer driver easily using a tool. (Linux)
- 92Firewall port requirements of the Scan Key Tool (Linux)
- 93Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 94Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 95The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 96Control Printer Driver settings (only available for Windows)
- 97Check the firmware version.
- 98Important points you need to confirm before configuring your Brother machine for a wireless network.
- 99I cannot print from my computer via USB.
- 100Missing thin lines in images