FAQs & Troubleshooting
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Latest |
235 Results
- 5130/08/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 5222/08/2022Configure the Scan to Email Feature (Linux)
- 5310/08/2022(Video) Replace Toner
- 5409/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 5528/07/2022Update the Driver or Firmware for your Brother machine
- 5626/07/2022Configure and use the Scan Key Tool (Linux)
- 5719/07/2022I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 5830/06/2022I can print but cannot scan via network. (For Mac)
- 5923/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 6009/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 6120/04/2022Uninstall the Brother Software and Drivers (Windows)
- 6214/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6311/04/2022Wireless setup is requesting a WPS PIN to complete the setup
- 6407/04/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 6501/04/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 6624/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 6724/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 6817/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 6915/11/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 7010/11/2021Open the Control Panel (For Windows)
- 7114/10/2021Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 7212/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 7318/05/2021Scan a document using Brother iPrint&Scan. (macOS only)
- 7431/03/2021I cannot find some options in the Print dialog box (macOS 11 or later)
- 7524/03/2021Set up your Brother machine on a wireless network.
- 7619/03/2021I get a TS error when trying to print on a wireless network.
- 7719/03/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7802/03/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7922/02/2021A mouse pointer keeps focusing on the Brother Status Monitor appearing on the PC desktop while I'm using or launching other applications.
- 8016/02/2021My Brother machine could not be found over the network when I installed drivers on my PC.
- 8129/12/2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 8224/12/2020Printing/ Scanning with a mobile device
- 8324/12/2020Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 8415/10/2020Install PaperPort™ 12SE onto Windows 10.
- 8514/09/2020What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 8627/07/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 8716/07/2020Cannot print after a Windows 10 update (June 2020)
- 8806/07/2020Scan using XSane or GIMP (Linux)
- 8906/07/2020Important points for specifying the scan area (Linux)
- 9006/07/2020What driver package format is supported by my Linux distribution?
- 9102/06/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 9202/06/2020Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 9313/05/2020Firewall port requirements of the Scan Key Tool (Linux)
- 9411/05/2020Enable the Brother machine's network interface.
- 9506/04/2020I installed scan-key-tool, but it does not work. (Linux)
- 9606/04/2020Delete a network scanner entry. (Linux)
- 9719/03/2020Check the remaining ink or toner level (Linux)
- 9825/12/2019Protect your Brother machine against unauthorised access over the network
- 9906/12/2019Where can I download Brother iPrint&Scan application for Mac?
- 10003/12/2019The downloaded driver's name is different from my machine's name. (Linux)