FAQs & Troubleshooting
![]() |
Popular |
183 Results
- 51Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 52Change the printer driver settings (Windows/macOS)
- 53Unable to Print XX
- 54Ink Low
- 55No Paper Fed
- 56Wrong Paper Size
- 57The ink cartridges run out very quickly. Is there any reason for that?
- 58Cover is Open
- 59Scan a document using "Scanner and Camera Wizard" in Windows XP
- 60Uninstall the Brother Software and Drivers (Windows)
- 61I cannot install Brother drivers on Debian 10 or later (Linux)
- 62I installed scan-key-tool, but it does not work. (Linux)
- 63Delete a network scanner entry. (Linux)
- 64Install BookScan & Whiteboard Suite onto Windows 10.
- 65A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 66The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 67Can I print from or scan to Android™ Smartphone?
- 68Can I print from and scan to iPhone, iPod touch and iPad?
- 69Clean the Scanner to improve the copy or fax quality.
- 70Where do I find manuals for my Brother machine?
- 71I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 72The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 73When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 74Uninstall Scan-key-tool. (Linux)
- 75I want to print using CUPS while keeping SELinux enabled. (Linux)
- 76I cannot save a file downloaded from the Brother support website (For Windows)
- 77I cannot view the HTML format manual (web manual).
- 78Scan a document and save the scanned image to a folder on a local or network hard disk using the SCAN button on my Brother machine
- 79Unable to Scan AX
- 80Unable to Print 7X
- 81Ink Absorber Full
- 82Unable to Print 3X
- 83The edge of glossy paper is smudged.
- 84Where can I find the ink cartridges for my new Brother machine?
- 85I cannot print from my computer via USB.
- 86My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- 87My machine does regular cleaning cycles in the night. How can I correct this?
- 88Scan multiple pages into one file instead of each scan being saved as a separate file.
- 89When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 90Is my Brother machine compatible with Windows Vista?
- 91I'm using Windows XP. I cannot scan with the USB cable.
- 92In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 93Scan an image and insert it in a Windows XP application
- 94Glossy Paper does not feed correctly.
- 95I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 96Is there a way to view how much ink is remaining?
- 97I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 98Scan using XSane or GIMP (Linux)
- 99Cannot print after a Windows 10 update (June 2020)
- 100The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)