FAQs & Troubleshooting
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253 Results
- 51Open the Control Panel (For Windows)
- 52What is Brother iPrint&Scan?
- 53Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 54What is Toner Continue Mode?
- 55I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 56Can I print from and scan to iPhone, iPod touch and iPad?
- 57Duplex Disabled
- 58I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 59Scan multiple pages into one file instead of each scan being saved as a separate file.
- 60Cover is Open
- 61Curled (video instructions available)
- 62Drum Error (Drum!)
- 63The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 64Can I use non-Brother or third party supplies with the Brother machine?
- 65Faint
- 66What is the recommended paper?
- 67I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 68Scan a document using Brother iPrint&Scan. (macOS only)
- 69When I scan a document using ControlCenter, the scanned file size is too big.
- 70Is my Brother machine compatible with third party print servers?
- 71Scan and save a document in PDF format for Windows (Scan to File)
- 72I cannot scan via USB. (Mac OS X)
- 73I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 74Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 75Jam Rear
- 76Where do I find manuals for my Brother machine?
- 77I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 78I installed scan-key-tool, but it does not work. (Linux)
- 79When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 80I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 81I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 82Windows 10 Support Information
- 83Scan from the Brother iPrint&Scan application using Windows Phone.
- 84"Offline" appears on the Status Monitor.
- 85Delete print jobs from the print queue.
- 86Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 87The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 88The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 89Print a web page from iPrint&Scan when using an Android™ mobile device.
- 90Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 91Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 92Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 93Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 94I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 95I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 96Scan a document and e-mail it as an attachment using the SCAN key on my Brother machine
- 97Scan a document and open the scanned image with a graphics application using the SCAN key on my Brother machine
- 98Scan a document and open the scanned image with a graphics application (For Macintosh)
- 99I cannot print from my computer via USB.
- 100NO TONER