FAQs & Troubleshooting
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190 Results
- 51Can I use AirPrint with my Brother machine?
- 52Locate files scanned with ControlCenter3 (For Windows)
- 53I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 54Change the printer driver settings (Windows/macOS)
- 55The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 56I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 57When I scan the document with using ScanSoft™ PaperPort™ 11 SE , the bottom of the document is cut off. What should I do?
- 58Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 59I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
- 60Which E-mail packages are compatible with ControlCenter3?
- 61When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 62How do I re-install the drivers?
- 63I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 64Why can't I print when an ink cartridge is empty?
- 65Black Ink is still wet after printing on Glossy Paper (For PC Printing). What can I do?
- 66I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 67I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 68I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 69Print command (LPR) (Linux)
- 70I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 71I cannot scan when using SELinux (Security-Enhanced Linux)
- 72I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 73When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 74Important points for specifying the scan area (Linux)
- 75Uninstall Scan-key-tool. (Linux)
- 76Configure scan settings without administrator privileges (Linux)
- 77I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 78I want to print using CUPS while keeping SELinux enabled. (Linux)
- 79Open the Control Panel (For Windows)
- 80Open the "Scanners and Cameras" and Properties.
- 81I cannot make borderless prints.
- 82I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?
- 83Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 84When I scan a document to a PDF file using ContorlCenter3, the file size of the PDF is too big. How can I reduce the file size?
- 85Create or view a XML Paper Specification document
- 86Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 87When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 88I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 89Scan a document in Mac OS X 10.7.
- 90Scan an image and insert it in a Windows XP application
- 91Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 92Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 93Is there a way to view how much ink is remaining?
- 94When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine, part of the image is black. What can I do?
- 95Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing). What can I do?
- 96I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 97Scan using XSane or GIMP (Linux)
- 98The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 99When I print images, the quality is not good (Linux)
- 100The downloaded driver's name is different from my machine's name. (Linux)