FAQs & Troubleshooting
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247 Results
- 51I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 52Unable to Print 7X
- 53Ink Absorber Full
- 54Can I print from and scan to iPhone, iPod touch and iPad?
- 55Unable to Print XX
- 56Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 57Transfer faxes to the PC when my machine has a mechanical issue.
- 58What driver package format is supported by my Linux distribution?
- 59(Video) Unpack the machine
- 60(Video) Connect the telephone line and power cord
- 61After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 62Document Jam/too Long
- 63I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 64Connect your Brother machine to your mobile device via a wireless router or access point.
- 65Enable the Brother machine's network interface.
- 66The body of a fax cannot be sent when sending a fax with a cover page via AirPrint from my computer. (OS X v10.8)
- 67(Video) Load photo paper
- 68Scan from the Brother iPrint&Scan application using Windows Phone.
- 69Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 70Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 71Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 72Unable to Print 3X
- 73Low Temperature
- 74Ink Low
- 75Cannot Detect
- 76Confirm that a FAX I sent was received correctly.
- 77I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 78I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 79I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 80I cannot install Brother drivers on Debian 10 or later (Linux)
- 81"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 82I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 83I cannot save a file downloaded from the Brother support website (For Windows)
- 84When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 85(Video Library) Set up your product
- 86Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 87Open the Control Panel (For Windows)
- 88Paper tray not detected/ Paper tray #2 not detected
- 89The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 90I still receive the error message "Paper Jam" after I removed the jammed paper.
- 91Install Starter Ink
- 92Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 93Loading paper in the manual feed slot.
- 94Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 95High Temperature
- 96I can print but cannot scan via network. (For Windows)
- 97When I print photos, the color quality is not good.
- 98Use voice mail on the same line as my Brother machine.
- 99One or more of my colors are not printing (blank).
- 100Out of Memory