FAQs & Troubleshooting
![]() |
Popular |
251 Results
- 51I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 52Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 53Print command (LPR) (Linux)
- 54Can I print from and scan to iPhone, iPod touch and iPad?
- 55Can I use voice mail on the same line as my Brother machine?
- 56Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 57Scan an image and insert it in a Windows XP application
- 58When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 59The keys on the control panel do not respond.
- 60Paper Jam
- 61Where can I find my Brother machine's serial number?
- 62Improve poor print quality.
- 63Replace Ink
- 64Uninstall the Brother Software and Drivers (Windows)
- 65I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 66"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 67The driver installation finished successfully but I cannot print. (Linux)
- 68When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 69Command List of brscan. (Linux)
- 70Uninstall Scan-key-tool. (Linux)
- 71I am unable to print from a client PC to a printer on a print server. (Linux)
- 72ControlCenter3 displays a blank screen at startup (Windows)
- 73I cannot find some option in the Printing preferences. (For Windows)
- 74Install the built-in drivers (For Windows 8 and Windows 10)
- 75The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 76I still receive the error message "Paper Jam" after I removed the jammed paper.
- 77I am unable to change my Brother machine's Receive Mode.
- 78Delete numbers stored in my Brother machine's Caller ID History.
- 79Locate files scanned with ControlCenter2 (For Macintosh)
- 80Send a fax
- 81I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 82I cannot print from my computer via USB.
- 83Make my copied images lighter or darker.
- 84I can receive a fax, but cannot receive a telephone call.
- 85My machine does regular cleaning cycles in the night. How can I correct this?
- 86I cannot scan via USB. (Mac OS X)
- 87When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colors do not match the colors in the original photo. What should I do?
- 88Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 89How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 90Change the user interface of ControlCenter3
- 91When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 92Scan a document from a Windows XP application
- 93Forward a fax to another fax machine when my machine has a mechanical problem.
- 94Glossy Paper does not feed correctly. What can I do?
- 95Print a report that will show a listing of faxes I sent and received.
- 96Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 97I am having an issue receiving faxes.
- 98What is Distinctive Ring and how do I program it?
- 99Why doesn't the machine answer when receiving a call?
- 100When receiving a single page fax, why does the fax print on two pages or a blank sheet ejects afterwards?