FAQs & Troubleshooting
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115 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51Cannot Print ##
- 522-sided Disable or 2-sided Disabled
- 53What is the default password for my BRAdmin or Web Based Management?
- 54Manual Feed
- 55In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 56Drum End Soon
- 57What is the recommended paper?
- 58I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 59Can I send a print job to multiple machine email addresses using Email Print?
- 60Where can I download Brother iPrint&Scan application for Mac?
- 61Large characters are printed incorrectly. (Linux)
- 62The driver installation finished successfully but I cannot print. (Linux)
- 63To install the printer driver easily using a tool. (Linux)
- 64Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 65"Offline" appears on the Status Monitor. (Windows)
- 66Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 67Clean the Drum Unit *
- 68Poor fixing
- 69Toner specks
- 70Where can I find my Brother machine's serial number?
- 71Lines across the page
- 72I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 73I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 74I cannot connect my machine to a Windows 11 computer via USB.
- 75I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 76Add your Brother machine with AirPrint (macOS)
- 77I cannot print full-page photos or images using Email Print.
- 78What driver package format is supported by my Linux distribution?
- 79When I print images, the quality is not good (Linux)
- 80My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 81The downloaded driver's name is different from my machine's name. (Linux)
- 82The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 83I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 84I am unable to print from a client PC to a printer on a print server. (Linux)
- 85Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 86Update the Driver or Firmware for your Brother machine
- 87Set up your Brother machine on a wireless network (Windows/macOS)
- 88I cannot print on a wireless (Wi-Fi) network (Windows)
- 89Access Web Based Management *
- 90Reset the Drum Counter *
- 91I cannot save a file downloaded from the Brother support website (For Windows)
- 92Check the firmware version.
- 93Open the Status Monitor (Windows)
- 94Delete print jobs from the print queue.
- 95What is the difference between the toner cartridge and the drum unit?
- 96The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 97Print the WLAN Report *
- 98Supported models of Universal Printer Driver for PCL
- 99Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 100I cannot print from my computer via USB.