FAQs & Troubleshooting
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181 Results
- 51The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 52What is the Network Shared printing?
- 53I cannot print from my computer via USB.
- 54Windows 7 Support Information
- 55In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 56I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 57The printer prints unexpectedly or it prints garbage.
- 58Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 59How do I print a Test page?
- 60The "Go to printer's website" option in Windows XP and Windows Vista is not working. / The "Get More Info" option in Windows 2000 and Windows Server 2003/2008 is not working. What should I do?
- 61Uninstall the drivers. (Mac OS X 10.5)
- 62Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 63Printouts have toner specks.
- 64How do I clear Jam MP Tray/ Tray1/ Tray2/ Tray3/ Inside?
- 65What kind of memory can I use?
- 66How can I clean the inside of the printer?
- 67Can I print from DOS applications?
- 68What is APIPA?
- 69What are the expected yields of the consumables?
- 70I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 71The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 72Large characters are printed incorrectly. (Linux)
- 73I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 74Pre-Required Procedures (Linux)
- 75Check the firmware version.
- 76"Offline" appears on the Status Monitor.
- 77Install the built-in drivers (For Windows 8 and Windows 10)
- 78I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 79I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 80Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 81Discover the MAC address of the Brother network card
- 82I want to use a different Port number other than 631 with Windows 2000/XP, Windows Vista and Windows Server 2003/2008 IPP. What should I do ?
- 83Print overrun
- 84Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 85Drum End Soon
- 86Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 87The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 88White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 89White lines appears down the page.
- 90White lines or bands or ribbing across the page.
- 91What do the LED indications mean?
- 92Replace the drum unit.
- 93Printouts are faint.
- 94How do I change the length of time the machine will wait until it goes into Sleep Mode?
- 95What is the best printer driver to use-the PCL or BR-Script driver?
- 96Print on both sides of the paper.
- 97The image is ghosted.
- 98Vertical black lines appear on the printout.
- 99Output sheets are completely black.
- 100I cannot install the driver when using the Driver Install Tool. (Linux)