FAQs & Troubleshooting
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208 Results
- 5102/06/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 5206/01/2020When I print images, the quality is not good (Linux)
- 5303/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 5403/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 5527/11/2019Print command (LPR) (Linux)
- 5627/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 5730/10/2019Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 5830/10/2019Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 5929/10/2019Large characters are printed incorrectly. (Linux)
- 6029/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 6123/10/2019To install the printer driver easily using a tool. (Linux)
- 6225/06/2019What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 6312/06/2019Uninstall printer drivers (Linux)
- 6403/04/2019Important points you need to confirm before configuring your Brother machine for a wireless network.
- 6522/03/2019Protect your Brother machine against unauthorised access over the network
- 6607/03/2019What is Brother iPrint&Scan?
- 6730/01/2019Print command (cupswrapper) (Linux)
- 6824/01/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 6924/01/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 7024/01/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 7124/01/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 7225/12/2018Check the firmware version.
- 7320/12/2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 7403/08/2018I cannot connect my machine to the wireless network.
- 7530/07/2018I cannot print from my computer via network. (For Windows)
- 7617/07/2018I'm having a problem with the print quality. How can I resolve it?
- 7717/07/2018The documents I print from my computer have a curl to them when they feed out of the Brother printer. How do I reduce the paper curl?
- 7817/07/2018The toner does not fix to paper well. How do I improve the toner fixing? (poor fixing)
- 7917/07/2018What kind of paper can I use?
- 8005/07/2018Windows 7 Support Information
- 8129/06/2018No Waste Toner
- 8229/06/2018No Belt Unit
- 8327/10/2017The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 8407/04/2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 8529/03/2017Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 8624/11/2016Prepare for SSL communication in the Brother Print Server. (Method of using Windows Server 2003 / 2008)
- 8717/08/2016Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 8817/08/2016Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 8917/08/2016Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 9025/03/2016Windows 10 Support Information
- 9125/03/2016Download a file from the "Downloads" section and save it to Windows 8 computer.
- 9225/03/2016Verify the Brother machine connected to the Wired Network (For Macintosh)
- 9325/03/2016Print a web page from iPrint&Scan when using an Android™ mobile device.
- 9425/03/2016Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 9525/03/2016Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 9625/03/2016Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 9725/03/2016Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 9825/03/2016What is the difference between the toner cartridge and the drum unit?
- 9925/03/2016Can I use AirPrint with my Brother machine?
- 10025/03/2016Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.