FAQs & Troubleshooting
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166 Results
- 5112/06/2023How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 5212/06/2023How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 5312/06/2023How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 5412/06/2023The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 5512/06/2023The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 5612/06/2023The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 5712/06/2023How to use the Numbering function (P-touch Editor 5.x for Windows)
- 5812/06/2023The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 5912/06/2023How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 6012/06/2023Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 6106/06/2023I cannot print using a HSe cassette.
- 6212/04/2023Where can I find my Brother printer's serial number?
- 6310/01/2023Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 6421/10/2022Using Web Based Management
- 6529/08/2022Printing from a computer via a wireless network
- 6628/06/2022How to install Brother software on a computer not connected to the Internet
- 6726/04/2022How do I save the printer settings to a file? (P-touch Editor 5.x for Windows)
- 6818/04/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 6905/04/2022Changing your printer’s network settings (IP address, Subnet mask and Gateway) using the BRAdmin Light utility
- 7031/03/2022How to delete the registry information and files related to the printer driver
- 7128/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 7224/03/2022Share your printer in Windows 10/Windows 8/Windows 8.1 (Shared printer)
- 7307/03/2022Where can I download Brother iPrint&Label? (iPrint&Label)
- 7416/02/2022How can I print using Portrait? (iPrint&Label)
- 7516/02/2022Poor print quality when printing on narrow labels. (iPrint&Label)
- 7609/12/2021How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 7709/12/2021How to use P-touch Library
- 7809/12/2021Using the Printer Setting Tool (for Windows)
- 7909/12/2021How do I update P-touch Editor?
- 8009/12/2021How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 8109/12/2021How do I transfer label templates with P-touch Transfer Express?
- 8215/11/2021How can I create a barcode label? (iPrint&Label)
- 8308/10/2021Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 8425/06/2021Using the Communication Settings (for Windows)
- 8525/06/2021How do I connect my printer via Wi-Fi®?
- 8629/01/2021Installing the software (for Windows)
- 8727/11/2020How do I reset the printer to the default settings?
- 8826/11/2020Power Supply
- 8926/11/2020How do I connect the printer and my computer via USB cable?
- 9025/11/2020What options are available for label / tube feeding and cutting?
- 9126/10/2020What is P-touch Library?
- 9226/10/2020Can I apply device setting changes to another printer?
- 9326/10/2020Can I check the printer's usage log?
- 9422/10/2020Where can I find the printer's network settings, such as IP address?
- 9522/10/2020Wi-Fi® lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN.
- 9620/10/2020How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 9715/09/2020The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 9809/09/2020What is P-touch Update Software?
- 9904/09/2020When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 10004/09/2020How to use Excel data to print labels (P-touch Editor 5.x for Windows)