FAQs & Troubleshooting
![]() |
Popular |
229 Results
- 51Open the Control Panel (For Windows)
- 52Print the Network Configuration Report
- 53I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 54The driver installation finished successfully but I cannot print. (Linux)
- 55(Video) Update the Driver or Firmware for your Brother machine
- 56I cannot print using my Brother machine on a wireless network (Mac)
- 57Correct the Paper Feed to Clear Vertical Lines
- 58Check the Print Alignment from Your Brother Machine
- 59Scan from the Brother iPrint&Scan application using Windows Phone.
- 60Combine multiple scanned documents into a single file with PaperPort™
- 61I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 62Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 63Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 64Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 65Can third party ink be used to refill the ink tanks?
- 66One or more of my colors are not printing (blank).
- 67I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 68I cannot install Brother drivers on Debian 10 or later (Linux)
- 69Configure and use the Scan Key Tool (Linux)
- 70Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 71I get a TS error when trying to print on a wireless network.
- 72Enable the Brother machine's network interface.
- 73(Video) Set up your Brother machine
- 74(Video) Unpack your Brother machine
- 75Scan multiple pages into one file instead of each scan being saved as a separate file.
- 76Clean the Paper Pick-up Rollers
- 77Paper Jam
- 78The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 79I cannot find some options in the Print dialog box (macOS 11 or later)
- 80The downloaded driver's name is different from my machine's name. (Linux)
- 81To install the printer driver easily using a tool. (Linux)
- 82Uninstall printer drivers (Linux)
- 83Change the Print Setting Options When Having Printing Problems
- 84Save Scanned Data to a Folder as a PDF File
- 85Sleep
- 86Check the firmware version.
- 87Protect your Brother machine against unauthorised access over the network
- 88Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 89"Offline" appears on the Status Monitor.
- 90Open the Status Monitor
- 91Download a file from the "Downloads" section and save it to Windows 8 computer.
- 92Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 93The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 94Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 95I cannot make borderless prints.
- 96Print the WLAN Report
- 97Loading paper in the manual feed slot.
- 98After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
- 99Low Temperature
- 100I am sharing my Brother machine. I can print but cannot scan.