FAQs & Troubleshooting
Latest |
171 Results
- 5124/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 5224/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 5317/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 5415/12/2021I cannot connect my machine to a Windows 11 computer via USB.
- 5515/11/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 5610/11/2021Open the Control Panel (For Windows)
- 5712/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 5822/03/2021Low Temperature
- 5918/02/2021When I print photos, the color quality is not good.
- 6029/12/2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 6119/08/2020When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.
- 6227/07/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 6316/07/2020Cannot print after a Windows 10 update (June 2020)
- 6406/07/2020Scan using XSane or GIMP (Linux)
- 6506/07/2020Important points for specifying the scan area (Linux)
- 6606/07/2020What driver package format is supported by my Linux distribution?
- 6729/06/2020Sleep
- 6802/06/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 6928/05/2020Paper Size Mismatch / Size Mismatch
- 7028/05/2020Out of Memory
- 7113/05/2020Firewall port requirements of the Scan Key Tool (Linux)
- 7206/04/2020I installed scan-key-tool, but it does not work. (Linux)
- 7306/04/2020Delete a network scanner entry. (Linux)
- 7401/04/2020What is the recommended paper?
- 7513/02/2020(Video) Unpack your Brother machine
- 7620/01/2020Ink Box Full / InkBox Full
- 7706/01/2020When I print images, the quality is not good (Linux)
- 7803/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 7903/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 8027/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 8129/10/2019Large characters are printed incorrectly. (Linux)
- 8229/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 8323/10/2019To install the printer driver easily using a tool. (Linux)
- 8410/10/2019Install PaperPort™ 12SE / 14SE (Windows)
- 8512/06/2019Uninstall printer drivers (Linux)
- 8629/01/2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 8729/01/2019Command List of brscan. (Linux)
- 8829/01/2019Uninstall the scanner driver. (Linux)
- 8929/01/2019Uninstall Scan-key-tool. (Linux)
- 9024/01/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 9124/01/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 9224/01/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 9324/01/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 9421/01/2019When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 9520/12/2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 9622/11/2018Print using only the black ink tank when the Color tanks have run out.
- 9719/11/2018The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 9817/10/2018The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 9917/10/2018Scan to Email Attachment Using ControlCenter4 Home Mode (Windows)
- 10017/10/2018Scan to an Editable Text File (OCR) Using ControlCenter4 Home Mode (Windows)