FAQs & Troubleshooting
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195 Results
- 51I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 52I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 53Configure and use the Scan Key Tool (Linux)
- 54Scan using XSane or GIMP (Linux)
- 55Locate files scanned with ControlCenter2 (For Macintosh)
- 56The printer status is Offline or Paused.
- 57Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 58I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 59Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 60Can I print using only the black ink cartridge when the Color cartridges have run out?
- 61Where can I get FaceFilter Studio and what can I do with this application?
- 62I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
- 63When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 64Change the user interface of ControlCenter3
- 65Can third party ink be used to refill the ink cartridges?
- 66Scan a document in Mac OS X 10.6.
- 67Glossy Paper does not feed correctly. What can I do?
- 68"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?
- 69Where is the USB port on the machine?
- 70I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 71Improve poor print quality.
- 72How do I re-install the drivers?
- 73I can not install/uninstall the driver when a CompactFlash®, Memory Stick®, Memory Stick Pro™, xD-Picture Card™, SecureDigital™, MultiMediaCard™ or USB Flash memory drive is installed into the media slot. What can I do?
- 74When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 75I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 76I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 77Configure the Scan to Email Feature (Linux)
- 78The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 79When I print images, the quality is not good (Linux)
- 80I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 81Configure scan settings without administrator privileges (Linux)
- 82All print jobs are aborted and nothing is printed. (Linux)
- 83I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 84I am unable to print from a client PC to a printer on a print server. (Linux)
- 85To install the printer driver easily using a tool. (Linux)
- 86Can I print from and scan to iPhone, iPod touch and iPad?
- 87"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 88When I print photos, the color quality is not good.
- 89The print speed is very slow when I use XML Paper Specification Printer Driver.
- 90When a large capacity xD-Picture Card™ is inserted into the media slot, I have noticed that the copy speed in "Best" quality mode is slower than when the media (memory) card is removed. Why?
- 91Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 92How do I clean the Scanner to improve the copy quality?
- 93Is there a way to view how much ink is remaining?
- 94Is there any way to reduce Ink consumption when printing from my computer?
- 95I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 96Black Ink is still wet after printing on Glossy Paper (For PC Printing). What can I do?
- 97I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 98Cannot print after a Windows 10 update (June 2020)
- 99I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 100I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)