FAQs & Troubleshooting
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139 Results
- 51The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 52How do I type accented characters?
- 53Why doesn't my printer turn on when the Power key is pressed?
- 54The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 55The display remains blank after the power is turned on.
- 56I cannot print after updating the firmware or font data.
- 57The screen ‘locks’, or the printer does not respond normally.
- 58(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 59(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 60How do I change the size of characters?
- 61How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 62The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 63Printing is not possible. (P-touch Editor5.3 for Mac)
- 64Some functions available in P-touch Editor 5.4 are not available in P-touch Editor 6.x. (for Windows)
- 65P-touch Editor crashes when I open it on my Mac.
- 66I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 67How to install Brother software on a computer not connected to the Internet
- 68How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 69I cannot install the "Full Software Package" displayed in "Drivers&Editor Tool" on macOS 10.13/ 10.12.
- 70A tape jam which cannot be cleared keeps occurring.
- 71The printer stops while printing a label.
- 72How to identify the printer's firmware version
- 73"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 74Can TZ tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 75I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 76Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 77How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 78How to delete the registry information and files related to the printer driver
- 79How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 80How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 81The message "The cassette is incorrect." is displayed. (P-touch Editor 3.x for Mac)
- 82What is the Label List? (P-touch Editor 5.x for Windows)
- 83How to use the Numbering function (P-touch Editor 5.x for Windows)
- 84How to use Numbering function
- 85Why does my machine display "TEXT TOO LONG!" when I press the print key?
- 86The label is not printed even though I pressed the print key.
- 87Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac)
- 88When I make a label with barcode, the error message "Check # of Digits Entered !" appears on the LCD.
- 89Is data created in other applications compatible with P-touch Editor 5.1 for Mac?
- 90I want to know how to use P-touch Editor. (P-touch Editor 5.1 for Mac)
- 91How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 92How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 93My format is reset to default once my label has been printed when running the Excel Add-In. (P-touch Editor 5.x for Windows)
- 94How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 95How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 96The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 97I cannot find the Transfer Template function in P-touch Editor 6.x. (for Windows)
- 98My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 99I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)
- 100The barcode number is not displayed below the barcode. (P-touch Editor for Windows)