FAQs & Troubleshooting
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- 1(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2How do I connect RJ printer to my computer?
- 3How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4Printing is not possible. (USB connection)
- 5P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 6(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 7"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 8How do I transfer label or slip templates?
- 9I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 10What Android™ mobile application can I use?
- 11P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 12How to install the rechargeable Li-ion Battery
- 13Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 14My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 15How to use the Paper Size Setup (for Windows)
- 16Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 17The print quality is poor, and the image is too light or dark.
- 18How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 19How to identify your Operating System (OS) for Windows or Mac
- 20Large characters are printed incorrectly. (Linux®)
- 21(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 22I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 23Installing a CA certificate
- 24Where can I find my Brother printer's serial number?
- 25I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 26How do I set the Label Peeler?
- 27How do I connect the printer to my computer via Wi-Fi®?
- 28The paper settings specified from the server computer are not reflected on the client computer.
- 29How to charge the rechargeable Li-ion battery
- 30How to delete the registry information and files related to the printer driver
- 31How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 32How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 33When I print a long label or many labels continuously, printing suddenly stops.
- 34How can I connect the printer to my mobile device via Wi-Fi®?
- 35I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 36I am using AppArmor and I cannot print. (for Ubuntu and openSUSE) (Linux®)
- 37Print free-length labels with the set length (Linux®)
- 38Can I set a different media width when using an OpenOffice template? (Linux®)
- 39How to install Brother software on a computer not connected to the Internet
- 40How to open the Devices and Printers window
- 41Using P-touch Template Settings
- 42How to identify the printer's firmware version
- 43How do I switch to and use the mass storage mode?
- 44The power light is frequently blinking in orange indicating “Now Cooling” , or a data transmission error appears on my computer when printing continuously. What should I do?
- 45I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 46I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 47How do I uninstall the printer driver?
- 48How do I clean my machine?
- 49Will my printer automatically turn itself off?
- 50How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)