FAQs & Troubleshooting
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172 Results
- 1Where can I download the latest P-touch Editor for Mac?
- 2How do I install/change the DK roll?
- 3When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 4Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 5How do I transfer label or slip templates?
- 6How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 7How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8Where can I find my Brother printer's serial number?
- 9Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 10P-touch Editor crashes when I open it on my Mac.
- 11My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 12I cannot print on the 103 mm wide label roll on a network using the latest printer driver.
- 13How do I transfer label templates with P-touch Transfer Express?
- 14How do I reset network setting?
- 15How to open the Devices and Printers window
- 16I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 17I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 18I cannot save a file downloaded from the Brother support website (For Windows)
- 19How to identify your Operating System (OS) for Windows or Mac
- 20How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 21I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 22When I print a long label or many labels continuously, printing suddenly stops.
- 23Print free-length labels with the set length (Linux®)
- 24How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 25Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 26I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 27When I print many continuous labels, part of the label data is printed twice.
- 28What is the Label List? (P-touch Editor 5.x for Windows)
- 29When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 30My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 31Printing is not possible. (P-touch Editor5.3 for Mac)
- 32Printing is not possible. (USB connection)
- 33Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 34Some of the print options in OpenOffice do not work. (Linux®)
- 35Uninstalling the printer drivers (Linux®)
- 36(Video) Small characters or thin lines are printed faintly.
- 37How to identify the printer's firmware version
- 38How do I uninstall the printer driver?
- 39(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 40How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 41How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 42The message "Paper cannot be fed. (There may be no more paper.)" is displayed on the print monitor screen.
- 43How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 44Is data created in other applications compatible with P-touch Editor 5.1 for Mac?
- 45Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 46I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 47Adding a custom media size for continuous tape / roll (Linux®)
- 48The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 49Small characters or thin lines are printed faintly.
- 50Using Web Based Management