FAQs & Troubleshooting
Latest |
125 Results
- 105/11/2024I cannot install the printer driver or print in Windows 11.
- 215/10/2024I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
- 327/09/2024Where can I find my Brother printer's serial number?
- 427/09/2024What Android™ mobile application can I use?
- 527/09/2024What iOS mobile application can I use?
- 617/09/2024How do I uninstall the printer driver?
- 719/08/2024Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 823/07/2024I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 930/05/2024(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 1030/05/2024(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 1130/05/2024(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 1230/05/2024(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 1330/05/2024(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 1428/11/2023How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
- 1518/10/2023How to open the Devices and Printers window
- 1618/10/2023The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 1718/10/2023How do I connect the printer to my computer using a USB cable?
- 1818/10/2023How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.8 or later)
- 1918/10/2023How to identify your Operating System (OS) for Windows or Mac
- 2018/10/2023Printing is not possible. (USB connection)
- 2111/10/2023Printing from a Windows PC or Mac
- 2211/10/2023Getting ready to use your printer.
- 2310/10/2023How do I print from a computer or mobile device?
- 2412/06/2023The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 2512/06/2023How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 2612/06/2023How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 2712/06/2023Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 2812/06/2023The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 2912/06/2023Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 3012/06/2023How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 3112/06/2023I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 3212/06/2023The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 3312/06/2023Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 3412/06/2023What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 3512/06/2023What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 3612/06/2023How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 3712/06/2023How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 3812/06/2023How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 3912/06/2023What is the Label List? (P-touch Editor 5.x for Windows)
- 4012/06/2023How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 4112/06/2023The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 4212/06/2023The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 4312/06/2023The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 4402/06/2023I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4505/12/2022Printing from an Android™ device
- 4605/12/2022What kinds of software are available for this printer?
- 4728/06/2022How to install Brother software on a computer not connected to the Internet
- 4809/05/2022How can I stop the printer from automatically feeding roll paper after printing? (for Windows)
- 4902/05/2022The latest printer driver was successfully installed, but the driver did not update correctly.
- 5002/05/2022I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)