FAQs & Troubleshooting
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206 Results
- 1How can I connect my printer wirelessly?
- 2How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3Where can I download the latest P-touch Editor for Mac?
- 4Installing the software
- 5Printing is not possible. (P-touch Editor5.3 for Mac)
- 6I cannot print using FLe tape and get an error message.
- 7How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 8How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 9I cannot print using a HSe cassette.
- 10What iOS mobile application can I use?
- 11Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 12I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 13How do I connect the printer to my computer via Wi-Fi® using an access point?
- 14How to open the Devices and Printers window
- 15What Android™ mobile application can I use?
- 16Where can I find the IP addresses of my computer and the printer?
- 17Where can I find the printer's network settings, such as IP address?
- 18I cannot connect my machine to the wireless network.
- 19Poor print quality when printing on narrow labels. (iPrint&Label)
- 20The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 21My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 22How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 23I can no longer print from my computer, even though I was able to print previously.
- 24My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 25Installing the LPR driver and CUPS wrapper driver (Linux®)
- 26Where can I find my Brother printer's serial number?
- 27Installing the Touch Panel Display (Optional)
- 28I cannot save a file downloaded from the Brother support website (For Windows)
- 29Using the Printer Setting Tool (for Mac)
- 30What is P-touch Library?
- 31Print free-length labels with the set length (Linux®)
- 32Adding a custom media size for continuous tape / roll (Linux®)
- 33The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 34How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 35How to identify your Operating System (OS) for Windows or Mac
- 36What is the Label List? (P-touch Editor 5.x for Windows)
- 37I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 38P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 39How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)
- 40I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 41When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 42P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 43The label does not cut well.
- 44How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 45Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 46Can I use the app with my iPad? (iPrint&Label)
- 47Where can I download Brother iPrint&Label? (iPrint&Label)
- 48Wi-Fi® lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN.
- 49I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 50How do I transfer label templates with P-touch Transfer Express?