FAQs & Troubleshooting
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216 Results
- 1How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2How do I connect the printer to my computer via Wi-Fi® using an access point?
- 3When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 4Where can I download the latest P-touch Editor for Mac?
- 5I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 6What Android™ mobile application can I use?
- 7Installing the software
- 8Where can I find the IP addresses of my computer and the printer?
- 9I cannot print using a HSe cassette.
- 10I cannot print using FLe tape and get an error message.
- 11Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 12The data imported from a CSV file is not included on the printed label. (Pro Label Tool)
- 13How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)
- 14Using the Printer Setting Tool (for Mac)
- 15How can I connect my printer wirelessly?
- 16Poor print quality when printing on narrow labels. (iPrint&Label)
- 17My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 18I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 19Changing your printer’s network settings (IP address, Subnet mask and Gateway) using the BRAdmin Light utility
- 20Where can I find the printer's network settings, such as IP address?
- 21How to identify your Operating System (OS) for Windows or Mac
- 22Printing is not possible. (USB connection)
- 23Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 24Open LBX files created in P-touch Editor in Pro Label Tool
- 25Uninstalling the printer drivers (Linux®)
- 26P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 27Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.7 or greater
- 28Wi-Fi® lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN.
- 29(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 30How do I transfer label templates with P-touch Transfer Express?
- 31How to install the rechargeable Li-ion battery (optional)
- 32Print free-length labels with the set length (Linux®)
- 33Can I set a different media width when using an OpenOffice template? (Linux®)
- 34The tape got jammed or stuck in the printer.
- 35The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 36(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 37(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 38Where can I find my Brother printer's serial number?
- 39(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 40What iOS mobile application can I use?
- 41When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 42P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 43What is P-touch Library?
- 44I cannot connect my machine to the wireless network.
- 45The label does not cut well.
- 46Where can I download Brother iPrint&Label? (iPrint&Label)
- 47The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 48Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 49How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 50My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)