FAQs & Troubleshooting
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271 Results
- 1(Video) Load A4/Letter paper
- 2Load Paper in the Multi‑purpose Tray (MP Tray)
- 3The printer status is Offline or Paused.
- 4My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 5I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6(Video) Fill the ink tanks
- 7I cannot find some option in the Printing preferences. (For Windows)
- 8One or more of my colors are not printing (blank).
- 9Document Jam
- 10I cannot save a file downloaded from the Brother support website (For Windows)
- 11Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 12Change the Print Setting Options When Having Printing Problems
- 13When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 14(Video) Set up your Brother machine
- 15Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 16A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 17Telephone Line Interference/VoIP.
- 18Easy Scan to E-mail
- 19Setup a Brother machine on a wireless (Wi-Fi) network.
- 20Combine multiple scanned documents into a single file with PaperPort™
- 21Delete print jobs from the print queue.
- 22Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 23Change the printer driver settings (Windows/macOS)
- 24No Paper / No Paper Fed
- 25Print using only the black ink tank when the Color tanks have run out.
- 26I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
- 27Set up a Brother machine and your mobile device on a wireless network
- 28I cannot install Brother drivers on Debian 10 or later (Linux)
- 29Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 30I cannot print using my Brother machine on a wireless network (Mac)
- 31Check the Print Quality
- 32Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 33Print as a Poster (Windows®)
- 34(Video) Unpack your Brother machine
- 35Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 36Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 37The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 38What is Brother Web Connect?
- 39Manual Feed
- 40Out of Memory
- 41Unusable Device
- 42Add your Brother machine with AirPrint (macOS)
- 43Brother iPrint&Scan cannot find my Brother machine (macOS)
- 44Wireless setup is requesting a WPS PIN to complete the setup
- 45Load Documents on the Scanner Glass
- 46Remove Paper Scraps Jammed in the ADF
- 47Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 48My Brother machine could not be found over the network when I installed drivers on my computer.
- 49Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 50Printing/ Scanning with a mobile device