FAQs & Troubleshooting
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296 Results
- 1(Video) Load A3/Ledger paper
- 2Paper Size Mismatch
- 3No Paper / No Paper Fed
- 4Paper Tray not detected/ Paper Tray #1 not detected
- 5Setup a Brother machine on a wireless (Wi-Fi) network.
- 6My Brother machine could not be found over the network when I installed drivers on my computer.
- 7Paper Jam
- 8Document Jam
- 9The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 10Low Temperature
- 11I cannot save a file downloaded from the Brother support website (For Windows)
- 12Unable to Print XX
- 13Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 14I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 15Sleep
- 16I cannot find some option in the Printing preferences. (For Windows)
- 17What is Brother iPrint&Scan?
- 18Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 19Ink Low
- 20Load Paper in the Multi-purpose Tray (MP Tray)
- 21Enable the Brother machine's network interface.
- 22How to identify your Operating System (OS).
- 23Print both sides of paper or a booklet automatically
- 24I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 25(Video) Set up your Brother machine
- 26The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 27(Video) Fill the ink tanks
- 28Out of Fax Memory
- 29High Temperature
- 30Cover is Open
- 31Correct the Paper Feed to Clear Vertical Lines
- 32Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 33Add your Brother machine with AirPrint (macOS)
- 34I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 35Set up your Brother machine on a wireless network.
- 36Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 37Change the printer driver settings (Windows/macOS)
- 38My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 39Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 40Print using only the black ink tank when the Color tanks have run out.
- 41Change the Print Setting Options When Having Printing Problems
- 42Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 43The printer status is Offline or Paused.
- 44One or more of my colors are not printing (blank).
- 45Refill Ink
- 46I cannot print using my Brother machine on a wireless network (Mac)
- 47Turn Off Memory Receive
- 48Change Memory Receive Options
- 49Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 50What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?