FAQs & Troubleshooting
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289 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3White streaks or bands down the page
- 4Document Jam
- 5Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 6Size Error DX or Size Error 2-sided
- 7Out of Memory/Print Data Full
- 8Ghost
- 9Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 10I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 11Condensation
- 12Replace Belt
- 13Replace WT Box
- 14Jam 2-sided
- 15Add your Brother machine with AirPrint (macOS)
- 16Scan Unable xx
- 17When I send a fax from the machine, an error "not register." or "not registered." is displayed.
- 18Replace PF Kit xx
- 19Replace Toner
- 20Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 21Belt End Soon
- 22Install the optional lower tray
- 23Configure and use PC-FAX (CUPS) (Linux)
- 24What driver package format is supported by my Linux distribution?
- 25Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 26Drum !
- 27Jam Tray 1 / Jam Tray 2
- 28Jam MP Tray
- 29Replace Drum
- 30Can I print from and scan to iPhone, iPod touch and iPad?
- 31I cannot install Brother drivers on Debian 10 or later (Linux)
- 32When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 33A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 34I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 35Color misregistration
- 36Jam Rear
- 37Jam Inside
- 38Colored spots at 94 mm (3.7 in.) intervals or at 30 mm (1.2 in.) intervals
- 39Colors are light or faint on the whole page
- 40Replace Fuser
- 41White spots or hollow print
- 42Colored streaks or bands down the page
- 43Blank page or some colors are missing.
- 44When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 45I cannot save a file downloaded from the Brother support website (For Windows)
- 46Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 47Scan from the Brother iPrint&Scan application using Windows Phone.
- 48The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 49Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 50Select Receive mode.