FAQs & Troubleshooting
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291 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Can I print from and scan to iPhone, iPod touch and iPad?
- 3The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 4Tray 2 Error
- 5The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 6I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 7What driver package format is supported by my Linux distribution?
- 8Use voice mail on the same line as my Brother machine.
- 9Replace Drum
- 10Turn the Toner Save Mode on or off.
- 11Ghost
- 12I cannot print using my Brother machine on a wireless network (Mac)
- 13When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 14Set up my Brother machine to forward the received faxes to another location.
- 15Curled or wavy
- 16I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 17I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 18When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 19Replace PF Kit xx
- 20Print both sides of paper or a booklet automatically
- 21Poor fixing
- 22Drum End Soon
- 23Jam Tray 1 / Jam Tray 2
- 24What is the recommended paper?
- 25Scan a document using Brother iPrint&Scan. (macOS only)
- 26Send a fax using PC-FAX with LPD/LPRng (Linux)
- 27Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 28Configure and use the Scan to Network feature (For Windows)
- 29Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 30How to identify your Operating System (OS).
- 31Can I print from or scan to Android™ Smartphone?
- 32Belt End Soon
- 33I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 34Set the Brother machine to prevent public access to certain features
- 35Drum !
- 36The message "ERROR" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 37Can I use non-Brother or third party supplies with the Brother machine?
- 38What can happen if the wrong paper is used in your machine.
- 39Print on envelopes, labels or thick paper from the MP Tray
- 40Load paper in the paper tray
- 41I cannot install the driver when using the Driver Install Tool. (Linux)
- 42My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 43The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 44Where can I download Brother iPrint&Scan application for Mac?
- 45My Brother machine could not be found over the network when I installed drivers on my PC.
- 46Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 47Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 48Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 49Receive faxes on the computer for Windows (PC-FAX Receive)
- 50Adjust color settings by using the custom setting in the printer driver