FAQs & Troubleshooting
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343 Results
- 1Setup a Brother machine on a wireless (Wi-Fi) network.
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 4Adjust color settings by using the custom setting in the printer driver
- 5The printer status is Offline or Paused.
- 6The color of your printouts is not what you expected
- 7Replace the Drum Unit
- 8The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 9(Video) Replace the Toner Cartridge
- 10Replace the Belt Unit
- 11I cannot print on a wireless (Wi-Fi) network (Windows)
- 12Load Paper in the Paper Tray
- 13Load and Print Paper in the Manual Feed Slot
- 14My Brother machine could not be found over the network when I installed drivers on my computer.
- 15Scan multiple pages into one file instead of each scan being saved as a separate file.
- 16Uneven color density across the page
- 17Colors are light or faint on the whole page
- 18Ghosting images
- 19I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 20No Toner
- 21Brother iPrint&Scan cannot find my Brother machine (macOS)
- 22What driver package format is supported by my Linux distribution?
- 23Set Telephone Line Compatibility for Interference and VoIP Systems
- 24Scan Using Secure Function Lock 3.0
- 25Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 26Export the Certificate and Private Key
- 27Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 28(Video) Set up your Brother machine
- 29(Video) Load an Envelope (Manual Feed Slot)
- 30Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 31What is Brother iPrint&Scan?
- 32Reduce Printing Noise
- 33How to identify your Operating System (OS).
- 34The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 35Set the F/T Ring Time (Fast Double-ring)
- 36WT Box End Soon
- 37Use voice mail on the same line as my Brother machine.
- 38Cover is Open
- 39Drum !
- 40Paper is Jammed in the Back of the Machine
- 41What is the recommended paper?
- 42The scanning speed is slow when scanning from my machine. (Windows)
- 43Load and Print on Envelopes in the Manual Feed Slot
- 44I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 45Send an Email Securely Using SSL/TLS
- 46Manage Multiple Certificates
- 47Log Access Error or File Access Error
- 48No Tray / No Tray T1 / No Tray1
- 49Print Unable ##
- 50Size Mismatch