FAQs & Troubleshooting
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262 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2(Video) Replace Toner
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4(Video) Load A4/Letter paper
- 5Can I print from and scan to iPhone, iPod touch and iPad?
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 9Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 10Jam Rear (With Video Instructions)
- 11Curled or wavy
- 12(Video) Connect telephone line and power cords
- 13When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 14Jam Inside (With Video Instructions)
- 15Jam Tray (With Video Instructions)
- 16(Video) Unpack your Brother machine
- 17My Brother machine could not be found over the network when I installed drivers on my PC.
- 18Load paper in the paper tray
- 19(Video) Load an Envelope (Manual Feed Slot)
- 20The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 21White lines across the page
- 22Turn the Toner Save Mode on or off.
- 23Replace Drum
- 24I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 25Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 26Can I print from or scan to Android™ Smartphone?
- 27Document Jam (With Video Instructions)
- 28Image skewed
- 29What driver package format is supported by my Linux distribution?
- 30(Video) Set up your Brother machine
- 31Delete print jobs from the print queue.
- 32The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 33I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 34Smudges on printed pages (Poor fixing)
- 35(Video) Update the Driver or Firmware for your Brother machine
- 36I cannot print using my Brother machine on a wireless network (Mac)
- 37What is Brother iPrint&Scan?
- 38Wrinkles or creases
- 39When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 40The printer status is Offline or Paused.
- 41Lines across the page
- 42I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 43Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 44Change the printer driver settings (Windows/macOS)
- 45What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 46My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 47Add your Brother machine with AirPrint (macOS)
- 48I cannot install Brother drivers on Debian 10 or later (Linux)
- 49Check the remaining ink or toner level (Linux)
- 50Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.