FAQs & Troubleshooting
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262 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3Jam Rear (With Video Instructions)
- 4Jam Inside (With Video Instructions)
- 5(Video) Replace Toner
- 6(Video) Load A4/Letter paper
- 7How to identify your Operating System (OS).
- 8Replace Drum
- 9The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 10What is Brother iPrint&Scan?
- 11Reset the Network Settings to the Factory Settings
- 12I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 13Can I print from and scan to iPhone, iPod touch and iPad?
- 14I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 15Jam 2-sided
- 16Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 17A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 18When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 19Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 20Document Jam (With Video Instructions)
- 21Jam Tray (With Video Instructions)
- 22I cannot save a file downloaded from the Brother support website (For Windows)
- 23Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 24Out of Memory
- 25My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 26What driver package format is supported by my Linux distribution?
- 27When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 28(Video) Connect telephone line and power cords
- 29The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 30White lines down the page
- 31Lines across the page
- 32Delete print jobs from the print queue.
- 33I cannot find some option in the Printing preferences. (For Windows)
- 34Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 35Scan Unable xx
- 36Can I print from or scan to Android™ Smartphone?
- 37I am experiencing problems sending a fax.
- 38I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 39When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 40(Video) Update the Driver or Firmware for your Brother machine
- 41A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 42Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 43Download a file from the "Downloads" section and save it to Windows 8 computer.
- 44Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 45Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 46Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 47Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 48Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 49Scan a text document and convert it into a text file (For Windows)
- 50Select Receive mode.