FAQs & Troubleshooting
Latest |
188 Results
- 5124/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 5217/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 5315/11/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 5410/11/2021Open the Control Panel (For Windows)
- 5512/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 5618/05/2021Scan a document using Brother iPrint&Scan. (macOS only)
- 5722/02/2021A mouse pointer keeps focusing on the Brother Status Monitor appearing on the PC desktop while I'm using or launching other applications.
- 5829/12/2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 5915/10/2020Install PaperPort™ 12SE onto Windows 10.
- 6027/07/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 6116/07/2020Cannot print after a Windows 10 update (June 2020)
- 6206/07/2020Scan using XSane or GIMP (Linux)
- 6306/07/2020Important points for specifying the scan area (Linux)
- 6406/07/2020What driver package format is supported by my Linux distribution?
- 6502/06/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 6613/05/2020Firewall port requirements of the Scan Key Tool (Linux)
- 6706/04/2020I installed scan-key-tool, but it does not work. (Linux)
- 6806/04/2020Delete a network scanner entry. (Linux)
- 6906/12/2019Where can I download Brother iPrint&Scan application for Mac?
- 7003/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 7103/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 7227/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 7329/10/2019Large characters are printed incorrectly. (Linux)
- 7429/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 7523/10/2019To install the printer driver easily using a tool. (Linux)
- 7610/10/2019Install PaperPort™ 12SE / 14SE (Windows)
- 7725/07/2019Black lines down the page
- 7827/06/2019Smudges on printed pages (Poor fixing)
- 7912/06/2019Uninstall printer drivers (Linux)
- 8029/01/2019When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 8129/01/2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 8229/01/2019Command List of brscan. (Linux)
- 8329/01/2019Uninstall the scanner driver. (Linux)
- 8429/01/2019Uninstall Scan-key-tool. (Linux)
- 8524/01/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 8624/01/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 8724/01/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 8824/01/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 8921/01/2019When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 9020/12/2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 9109/11/2018Scan a document and e-mail it as an attachment. (For Windows)
- 9208/11/2018Scan a document and e-mail it as an attachment (For Macintosh)
- 9308/11/2018Scan a text document and convert it into a text file (For Windows)
- 9408/11/2018Scan multiple pages into one file instead of each scan being saved as a separate file.
- 9529/10/2018My Brother machine has no power.
- 9617/10/2018The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 9717/07/2018Print on envelopes, labels, or thick paper from the manual feed slot.
- 9817/07/2018White lines across the page
- 9913/07/2018Ghost
- 10013/07/2018Hollow print