FAQs & Troubleshooting
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188 Results
- 1(Video) Replace Toner
- 2Jam Rear (With Video Instructions)
- 3(Video) Load A4/Letter paper
- 4White spots or black spots at 94 mm (3.7 in.) intervals
- 5Replace Drum
- 6Jam Inside (With Video Instructions)
- 7I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 8Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 9(Video) Load an Envelope (Manual Feed Slot)
- 10Lines across the page
- 11Turn the Toner Save Mode on or off.
- 12Load paper in the paper tray
- 13(Video) Unpack your Brother machine
- 14(Video) Connect telephone line and power cords
- 15Can I print from or scan to Android™ Smartphone?
- 16Can I print from and scan to iPhone, iPod touch and iPad?
- 17I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 18The printer status is Offline or Paused.
- 19Print both sides of paper or a booklet automatically
- 20I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 21The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 22The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 23Ghost
- 24Delete print jobs from the print queue.
- 25Download a file from the "Downloads" section and save it to Windows 8 computer.
- 26When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 27I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 28Select Receive mode.
- 29Smudges on printed pages (Poor fixing)
- 30Document Jam (With Video Instructions)
- 31Toner specks
- 32Jam 2-sided
- 33Jam Tray (With Video Instructions)
- 34Wrinkles or creases
- 35White lines, bands or ribbing across the page
- 36Print on envelopes, labels, or thick paper from the manual feed slot.
- 37Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 38Can I use AirPrint with my Brother machine?
- 39How to identify your Operating System (OS).
- 40What is Toner Continue Mode?
- 41Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 42Drum End Soon
- 43Configure and use PC-FAX (CUPS) (Linux)
- 44Where can I download Brother iPrint&Scan application for Mac?
- 45Command List of brscan. (Linux)
- 46White lines down the page
- 47White lines across the page
- 48Faint
- 49Black lines down the page
- 50My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)