FAQs & Troubleshooting
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191 Results
- 1(Video) Load A4/Letter paper
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3(Video) Replace Toner
- 4Print both sides of paper or a booklet automatically
- 5Jam Inside (With Video Instructions)
- 6Load paper in the paper tray
- 7Jam 2-sided
- 8I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 9Jam Tray (With Video Instructions)
- 10I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 11Document Jam (With Video Instructions)
- 12Replace Drum
- 13The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 14Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 15White lines down the page
- 16The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 17Can I print from or scan to Android™ Smartphone?
- 18Black toner marks across the page
- 19Jam Rear (With Video Instructions)
- 20(Video) Connect telephone line and power cords
- 21(Video) Load an Envelope (Manual Feed Slot)
- 22Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 23I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 24Turn the Toner Save Mode on or off.
- 25Toner Low or Prepare New Toner Cartridge
- 26Lines across the page
- 27White lines, bands or ribbing across the page
- 28I cannot print from my computer via USB.
- 29Curled or wavy
- 30Image skewed
- 31I cannot install Brother drivers on Debian 10 or later (Linux)
- 32(Video) Unpack your Brother machine
- 33White spots or black spots at 94 mm (3.7 in.) intervals
- 34Toner specks
- 35White lines across the page
- 36Black lines down the page
- 37When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 38What driver package format is supported by my Linux distribution?
- 39(Video) Set up your Brother machine
- 40Delete print jobs from the print queue.
- 41Can I print from and scan to iPhone, iPod touch and iPad?
- 42TONER ENDED
- 43The printer status is Offline or Paused.
- 44Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 45Size mismatch
- 46Out of Memory
- 47Wrinkles or creases
- 48Gray background
- 49Faint
- 50I cannot save a file downloaded from the Brother support website (For Windows)