FAQs & Troubleshooting
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389 Results
- 1Print using only the black ink cartridge when the Color cartridges have run out.
- 2Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 3Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 4Clear the "Wrong Tray Setting" message from my Brother machine's display.
- 5Paper Jam
- 6I cannot install Brother drivers on Debian 10 or later (Linux)
- 7Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 8Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 9Out of Fax Memory
- 10Why doesn't the machine answer when receiving a call?
- 11Replace Ink
- 12Add your Brother machine with AirPrint (macOS)
- 13Configure and use PC-FAX (CUPS) (Linux)
- 14I cannot print using my Brother machine on a wireless network (Mac)
- 15I cannot make borderless prints.
- 16Unable to Print 5X
- 17What is Distinctive Ring and how do I program it?
- 18How do I factory reset the network settings?
- 19Send a fax using PC-FAX with LPD/LPRng (Linux)
- 20Can I still receive a fax if I accidentally answer it on an extension or external telephone?
- 21What is "Easy Receive" or "Fax Detect" and how does it work?
- 22I cannot print using my Brother machine on a wireless network (Windows)
- 23Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 24I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 25Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 26I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 27Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 28How do I know which receive mode to select?
- 29How can I store a One Touch or Speed Dial number from my Brother machine's Caller ID History?
- 30Scan a document in Mac OS X 10.7.
- 31When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 32The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 33Why does the message "No Response/Busy" appear on my Transmission Verification Report?
- 34Can I print from and scan to iPhone, iPod touch and iPad?
- 35Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 36Protect your Brother machine against unauthorised access over the network
- 37"Offline" appears on the Status Monitor.
- 38Download a file from the "Downloads" section and save it to Windows 8 computer.
- 39The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 40My printed pages and received faxes are cut off.
- 41Scan a document and e-mail it as an attachment (For Macintosh) (video instructions available)
- 42Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 43Scan a document and send it as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows) (video instructions available)
- 44Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 45Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 46I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address. Since our provider requires an authentication for the SMTP server, I am not able to use this function anymore.
- 47Make a two-sided copy. (Duplex)
- 48Set up an answering machine (TAD) to work on the same line as the Brother machine.
- 49Glossy Paper does not feed correctly.
- 50I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".