FAQs & Troubleshooting
Popular |
349 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2I still receive the error message "Paper Jam" after I removed the jammed paper.
- 3Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 4When I print, the pages are smudged with ink.
- 5Paper Jam
- 6Can I print from or scan to Android™ Smartphone?
- 7When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 8Replace Ink
- 9Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 10Change the printer driver settings (Windows/macOS)
- 11Can I use voice mail on the same line as my Brother machine?
- 12I cannot print using my Brother machine on a wireless network (Windows)
- 13When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 14How do I load paper?
- 15Can I print from and scan to iPhone, iPod touch and iPad?
- 16Change the number of times my Brother machine rings before it answers.
- 17Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 18What is AirPrint?
- 19I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 20When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 21The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 22I cannot make borderless prints.
- 23How to identify your Operating System (OS).
- 24The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 25I cannot start ControlCenter4.
- 26Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 27I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 28No Paper Fed
- 29Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 30Cover is Open
- 31One or more of my colors are not printing (blank).
- 32Improve poor print quality.
- 33"Offline" appears on the Status Monitor.
- 34How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 35Configure and use PC-FAX (CUPS) (Linux)
- 36Connect your Brother machine to your mobile device via a wireless router or access point.
- 37Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 38What is Distinctive Ring and how do I program it?
- 39I cannot install Brother drivers on Debian 10 or later (Linux)
- 40When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 41How do I know which side up my photo paper should be in the tray?
- 42The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 43The printer status is Offline or Paused.
- 44Document Jam
- 45What is Brother iPrint&Scan?
- 46Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 47Unable to Scan AX
- 48Unable to Print 3X
- 49No Ink Cartridge
- 50Can third party ink be used to refill the ink cartridges?