FAQs & Troubleshooting
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239 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2(Video) Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM (Windows)
- 3Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5Can I print from or scan to Android™ Smartphone?
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7Paper Jam
- 8When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 9(Video Library) Set up your product
- 10What is Brother iPrint&Scan?
- 11Wrong Paper Size
- 12Can I print from and scan to iPhone, iPod touch and iPad?
- 13What driver package format is supported by my Linux distribution?
- 14(Video) Install the ink cartridges
- 15The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 16I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 17(Video) Connect the telephone line and power cord
- 18Install Starter Ink
- 19Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 20Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 21Cannot Detect
- 22A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 23What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 24(Video) Load plain Letter/A4 paper
- 25Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 26I still receive the error message "Paper Jam" after I removed the jammed paper.
- 27When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 28Load envelopes
- 29(Video)Additional paper jam clear operations
- 30Cover is Open
- 31When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 32(Video) Load envelopes
- 33Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 34Ink Absorber Full
- 35I cannot install Brother drivers on Debian 10 or later (Linux)
- 36(Video) Unpack the machine
- 37After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 38Cannot Detect Ink Volume
- 39Change the printer driver settings (Windows/macOS)
- 40The printer status is Offline or Paused.
- 41No Paper Fed
- 42Document Jam/too Long
- 43I cannot print using my Brother machine on a wireless network (Windows)
- 44The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 45I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 46Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 47Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 48Set up my Brother machine to forward the received faxes to another location.
- 49Scan a document and e-mail it as an attachment
- 50One or more of my colors are not printing (blank).