FAQs & Troubleshooting
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138 Results
- 1Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 2Replace Ink
- 3Paper Size Mismatch
- 4Printer Jam or Paper Jam
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6My Brother machine could not be found over the network when I installed drivers on my computer.
- 7Set up your Brother machine on a wireless network (Windows/macOS)
- 8Ink Low
- 9What is the default password for my BRAdmin or Web Based Management?
- 10Add your Brother machine with AirPrint (macOS)
- 11Cannot Detect
- 12Document Jam
- 13I cannot find some option in the Printing preferences. (For Windows)
- 14How to identify your Operating System (OS).
- 15What is the default password for my Brother machine?
- 16I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 17I cannot install Brother drivers on Debian 10 or later (Linux)
- 18How Brother inkjet printers measure remaining page yields
- 19I cannot save a file downloaded from the Brother support website (For Windows)
- 20Protect your Brother machine against unauthorised access over the network
- 21(Video) Set up your Brother machine
- 22Download a file from the "Downloads" section and save it to Windows 8 computer.
- 23Install Starter Ink
- 24The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 25One or more of my colors are not printing (blank).
- 26I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 27The scanning speed is slow when scanning from my machine. (Windows)
- 28When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 29Check the Print Alignment from Your Brother Machine
- 30In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 31Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 32Access Web Based Management
- 33Enable the Brother machine's network interface.
- 34Install the Brother Mobile Connect application (for mobile device)
- 35Open the Control Panel (For Windows)
- 36Cannot Detect Ink Volume
- 37Improve poor print quality.
- 38What is the recommended paper?
- 39I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 40I cannot scan via network.
- 41Wireless setup is requesting a WPS PIN to complete the setup
- 42I cannot print using my Brother machine on a wired network (Windows/macOS)
- 43I cannot print on a wireless (Wi-Fi) network (Mac)
- 44Change the Print Options to Improve Your Print Results
- 45Check the Print Quality
- 46Clean the Paper Pick-up Rollers for Paper Tray #1
- 47No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
- 48Reset the Network Settings to Factory Default
- 49Print the Network Configuration Report
- 50I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)