FAQs & Troubleshooting
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323 Results
- 1Replace Drum
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3Restrict changing machine settings for users.
- 4Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 5I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 8Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 9(Video) Paper is Jammed in the 2-sided Tray
- 10(Video) Paper is Jammed in the Back of the Machine
- 11White lines across the page
- 12I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 13(Video) Paper is Jammed in the Paper Tray
- 14Image skewed
- 15My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 16(Video) Cannot Detect
- 17White lines, bands or ribbing across the page
- 18(Video) Toner set
- 19Size Mismatch
- 20Wrinkles or creases
- 21Faint
- 222-sided Disable or 2-sided Disabled
- 23Brother iPrint&Scan cannot find my Brother machine (macOS)
- 24Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 25I cannot find some option in the Printing preferences. (For Windows)
- 26(Video) Manual Feed
- 27White spots or black spots at 94 mm (3.7 in.) intervals
- 28Toner specks
- 29Curled or wavy
- 30Envelope creases
- 31Lines across the page
- 32Hollow print
- 33Black lines down the page
- 34Configure and use PC-FAX (CUPS) (Linux)
- 35Forward Incoming Faxes to Another Machine
- 36Load Paper in the Paper Tray
- 37Dial Restriction for Fax sending.
- 38The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 39Reduce Toner Consumption
- 40Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 41The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 42Set the F/T Ring Time (Fast Double-ring)
- 43(Video) 2-sided Disable or 2-sided Disabled
- 44White lines down the page
- 45Enable the Brother machine's network interface.
- 46Protect your Brother machine against unauthorised access over the network
- 47Printing/ Scanning with a mobile device
- 48Print a web page from iPrint&Scan when using an Android™ mobile device.
- 49Print Unable XX
- 50Self-Diagnostic