FAQs & Troubleshooting
Popular |
306 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 7The color of your printouts is not what you expected
- 8The printer status is Offline or Paused.
- 9I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 10Replace PF Kit xx
- 11Curled or wavy
- 12Ghost
- 13Adjust color settings by using the custom setting in the printer driver
- 14Replace Belt
- 15Replace WT (waste toner) Box
- 16Replace Drum
- 17Colored streaks or bands down the page
- 18I cannot print using my Brother machine on a wireless network (Mac)
- 19No Waste Toner
- 20Jam Inside
- 21Easy Scan to E-mail
- 22What is Brother iPrint&Scan?
- 23Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 24Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 25Scan Unable xx
- 26Wrinkle
- 27What driver package format is supported by my Linux distribution?
- 28Uneven density appears periodically across the page
- 29White streaks or bands down the page
- 30Cannot print after a Windows 10 update (June 2020)
- 31Wireless setup is requesting a WPS PIN to complete the setup
- 32Configure and use the Scan to E-mail Server feature.
- 33When I send a fax from the machine, an error "not register." or "not registered." is displayed.
- 34My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 35Jam Manual Feed
- 36Can I print from or scan to Android™ Smartphone?
- 37Cartridge Error
- 38No Paper
- 39Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 40Smudges on printed pages (Poor fixing)
- 41Toner scatter or toner stain
- 42Jam 2-sided
- 43Jam Rear
- 44Colored spots at 94 mm (3.7 in.) intervals or at 24 mm (0.9 in.) intervals
- 45Print on envelopes, labels or thick paper from the Manual feed slot
- 46Turn the Toner Save Mode on or off.
- 47Nothing is printed on the page
- 48I'm using Windows XP. I cannot scan with the USB cable.
- 49I cannot print using my Brother machine on a wireless network (Windows)
- 50How do I use Mopria™ Print Service (MPS) with my Brother machine?