FAQs & Troubleshooting
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297 Results
- 1The color of your printouts is not what you expected
- 2I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3Replace Drum
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5Can I print from and scan to iPhone, iPod touch and iPad?
- 6Replace WT (waste toner) Box
- 7Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 8Adjust color settings by using the custom setting in the printer driver
- 9Replace Belt
- 10Replace Toner
- 11Can I print from or scan to Android™ Smartphone?
- 12Jam Inside
- 13White streaks or bands down the page
- 14Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 15Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 16Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 17Small Paper
- 18Short Paper
- 19Drum Stop
- 20Out of Memory
- 21A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 22Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 23Use voice mail on the same line as my Brother machine.
- 24Document Jam
- 25Colored lines across the page
- 26Replace Fuser
- 27Ghost
- 28I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 29I keep getting the error message "Authenticate Err (Authentication error)".
- 30I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 31Cover is Open
- 32Wrinkle
- 33Jam Manual Feed
- 34Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 35Jam 2-sided
- 36Jam Rear
- 37Jam Tray 1 or Jam Tray
- 38I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 39I cannot save a file downloaded from the Brother support website (For Windows)
- 40I cannot find some option in the Printing preferences. (For Windows)
- 41Log Access Error
- 42Scan Unable xx
- 43Calibrate or Calibration Failed or Calibration.
- 44WT Box End Soon
- 45I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 46No Waste Toner
- 47Manual Feed
- 48When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 49Drum Error (Drum!)
- 50Confirm that a FAX I sent was received correctly.