FAQs & Troubleshooting
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266 Results
- 1Can I print from and scan to iPhone, iPod touch and iPad?
- 2I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 3Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 4Can I print from or scan to Android™ Smartphone?
- 5I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 6I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 7I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 8Reset the network settings to the factory default (video instructions available)
- 9Install additional memory.
- 10I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 11Important points for specifying the scan area (Linux)
- 12Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 13Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 14Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 15Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 16Print on plain paper or bond paper from the Manual feed slot
- 17The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 18When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 19Printouts have wrinkles.
- 20What is the recommended paper?
- 21Turn the Toner Save Mode on or off.
- 22The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 23The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 24Scan from the Brother iPrint&Scan application using Windows Phone.
- 25Delete print jobs from the print queue.
- 26Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 27Can I use AirPrint with my Brother machine?
- 28Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 29Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 30Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 31When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 32The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 33I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 34When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 35Reset the network settings to the factory default (video instructions).
- 36Reset the network settings to the factory default
- 37Print on envelopes, labels or thick paper from the Manual feed slot
- 38Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 39Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 40Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 41Open the "Scanners and Cameras" and Properties.
- 42The printer status is Offline or Paused.
- 43Scan and save a document in PDF format (Scan to File)
- 44I'm having a problem with the print quality. How can I solve it?
- 45I am using Mac OS X 10.5. When printing with the BR-Script Printer Driver, the black color is ruddy.
- 46Printouts are curled or wavy.
- 47"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 48Protect your Brother machine against unauthorised access over the network
- 49Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 50Install the built-in drivers (For Windows 8 and Windows 10)